Customer Service Quality Assurance

Karla Saxon

**** ******** *****

Grovetown, Georgia 30813

706-***-****

********@*****.***

Summary of Qualifications

• Strong interpersonal and communication skills

• Data Entry and Documentation control, LIMS, SAP

• 8 years Assembly Technician, 8 months Packaging engineer assistant( Carl

Hassenmeyer)

• 21 years Manufacturing experience, 15 years of Quality, 5 years in training

Education; AAS

Augusta Tech College, 26 credit hrs.

Experience:

Co-Owner

Saxon’s towing

11/2014- present

Customers’ orders, Pricing and expediting parts, Supervising Drivers, Dispatch, Data

entry, Documentation control, Filling, Faxing, Scanning, Accounting, Organizing all office

and shop duties, Contacting customers for drop offs, approvals and pickups.

Customer Service

DSM Chemicals

07/2014- 11/2014

Filing, faxing, coping, scanning, using SAP Ito input orders, Shipments, deliveries.

Invoicing, maintained electronic files. Answering Phones, Security

Lab Tech Analyst 02/2011-

11/2014

DSM Chemicals, Augusta, Ga

LIMS, Preparing Reagents, Running Samples, Collecting Samples, Keeping records, updating

SOP’, Spectrophotometer, pH, Carbon Analysis, Relative Velocity, Karl Fisher Water and SO3,

Moisture Analysis, Partial size computer analysis, Volatile Base, Color, Titration Manuel and

Instrumentation. Conductivity, Molar Ratio, Alkalinity, collection of samples from 18 plant

areas. Data entry and record keeping.

Excellent Computer Skills Ability to work independently, Ability to multi-task, Ability to be flexible,

Good communication skills, Six months mail puter knowledge, Ability to multitask

Quality Assurance Operations Technician

10/2009 – 02/2011

United Medical Enterprises, Augusta Ga

Keeping Records, Collecting and running tests on samples, Visual and air leakage,

placed nonconforming products on hold, supervised rework of nonconforming product,

release of nonconforming deemed to be in spec. filling out of pallet labeling for

warehouse.

Quality Assurance Operations Technician

09/2007 -10/2009

MAU- Elli Lilly, Augusta, GA

Monitor Filling and Packaging Rooms, Line Clearances, inspection of packaging and

labeling, setup for new product run, involved in incubation of new products runs,

revised SOP, documentation review, over saw programing of filling scales and

packaging labeling systems, over saw setup of dating and lot numbers, in room

inspections of product counts and labeling on packaging. Leak testing, and record

Keeping. ansecretarial duties. These may include but are

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