Administrative Assistant

Suzanne Podsiadlo

** **** ***** ~ Depew, NY ***** ~ Phone: 716-***-**** ~ ********@***.***

Summary

Able to effectively interact with diverse populations within the community

and workplace; approach situations with an objective perspective, possesses

outstanding customer service abilities.

Detail oriented with excellent communication, organizational and leadership

skills

Perform responsibilities promptly and efficiently; require little or no

direct supervision.

Recognized for effectively handling multiple responsibilities

simultaneously.

Developed an effective and efficient operational systems that enhanced

customer service.

Fundamental knowledge of Microsoft Word, Excel, Outlook and Group Wise,

Kronos, AS 400

Professional Experience

Village of Depew, Depew, NY

Secretary to Mayor /Clerk- Village of Depew Municipal Building (2011-2015)

Coordinated meetings/maintained schedules, reviewed and communicated emails

for Mayor and Trustees.

Answered phones and directed calls to appropriate parties.

Composed, typed and mailed letters per Mayor and Trustees approval.

Operated copy, fax and postal meter machines as needed.

Appointed and served as Village Registrar issuing Birth and Death

Certificates.

Appointed and served as Village Deputy Clerk.

Collected / processed money for fees as needed.

Recorded meeting minutes for Village Zoning Board. Processed permits and

scheduled appointments for Code Enforcement Officers. Responsible for

daily data entry/ filing.

Designed displays for historical artifacts showcased in Village Hall.

Created photo and memorabilia displays for redesign of Chambers at Village

Hall within budgetary guidelines.

Researched projects as assigned.

Bradford Ale House, Depew NY

Catering Manager/ Event Planner- ( 2012-2014) Bradford Ale House

Met with customers to plan weddings,showers and parties for up to 80

guests.

Coordinated menu and was involved in food preparation, service and

presentation.

Created production sheets for cooks and cold preparation.

Ensured proper set up of dining area

Ensured customer needs were met during event.

Processed payments at end of event

Catholic Health System, Buffalo, NY 1974 - 2011

Diet Technician - Sisters of Charity Hospital (2006 - 2011)

Provided consistent high quality Nutrition care through patient contact and

nutritional screening.

Recommended and implemented appropriate diet changes to meet patient's

needs.

Provided appropriate diet education/information when prescribed or

requested by the patient.

Cafeteria/Dietary Supervisor - Sisters of Charity Hospital(2003 - 2006)

Directed and supervised department activities which included food

preparation production, assembly and distribution for patients/residents,

staff and visitors. Also supervised on a per diem basis at other CHS sites

Developed, trained and monitored performance of 35 to 60 associates.

Counseled staff who did not perform to standards and took corrective action

when appropriate.

Interviewed, selected and provided orientation to qualified candidates.

Scheduled staff to ensure quality standards and budgetary guidelines were

met.

Ensured adherence to department policies, procedures and objectives to

conform to hospital, NYS Health Codes and

JCAHO standards.

SuzannePodsiadlo

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Assisted in achieving and maintaining operational goals that included

inventory, food costing, purchasing and budgeting.

Developed tools to track production and attendance.

Created new recipes for hospital cafeteria menu, increasing sales and

promoting customer satisfaction.

Worked closely with Director to open a Pizza Shop within the hospital

cafeteria.

Assisted in catering functions within the hospital which included ordering,

set up, food preparation and serving.

Researched and developed menus for "specialty" days for the cafeteria that

included, Cinco de Mayo, Hawaiian Luau, Christmas and other associate

events; obtained/created d cor for room/table settings

for all special events.

Promoted and maintained a safe work environment.

Set up and developed schematics that increased sales by enhancing daily

breakfast display.

Diet Technician - St. Joseph Hospital (1974 - 2003)

Served as "point person" to Chief Clinical Dietitian in her absence,

ensuring smooth daily operation of Diet office; communicated new

information and policy changes to staff: addressed and resolved

issues/concerns.

Prepared work schedules for manager's approval, maintained job

competencies, processed payroll for up to 60 associates in the Dietary

Department.

Reviewed productivity stats and justified discrepancies for Registered

Dietitians, Diet Techs and Diet Clerks.

Developed productivity spreadsheets for use by RDs and DTs

Assisted with transition to new computer software programs (Allegra, AS400,

Soarian, VST).

Helped to implement new menu, including formulating production sheets for

Food Service use, assisted in training associates for implementation of

Room Service Program; supervised assembly/distribution of patient meal

trays.

Assisted in composing Quality Management policies and procedures for the

Dietary Department.

Administered, collected and reported data results of Patient Survey to the

Department Manager.

Acted as precept0r for newly hired Diet Technicians.

Provided consistent high quality Nutrition care through patient contact and

nutritional screening.

Education

Erie Community College - North Campus, Williamsville, NY

AAS, Food Service Administration

Minor, Nutrition

CHS UNIVERSITY - Included management classes as required to maintain job

competency

L.O.V.E Award- 1997 - Given to associates who exemplify mission and values

of CHS.

Community Activities/Volunteerism

Ladies Auxiliary F.O.E. Aerie #2692 - Member, 2004 - present

Currently serves as Auxiliary president. Provides leadership and

participates in numerous fund raising activities for local and affiliated

charities that include Boy Scouts of America, St. Jude's Children's

Hospital, Diabetes Research, American Cancer Society and Adopted Families

programs., Childrens' Hospital and Roswell Park.

Designed and sold ladies apparel with Eagle Logo-donated profits to Ladies

Auxiliary.

Served as Chairwoman for several fund raising activities such as casino

trips, dances, psychic events and money raffles.

President of Monday Night Chippers Bowling League, 2010-present

Camp Good Days - Fundraiser/Volunteer, December 2009

Employee Advisory Committee, St. Joseph Hospital- Member, 1985 - 1997

Participated in fund raising activities to assist employees in need; made

donations to various causes (Breast Cancer Information Center at Roswell

Park) as well as generated a fund to conduct an annual off-premise picnic

for hospital employees and their families for 4 consecutive years.

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