Britain T Hayes **** Cherry Tree Lane Atlanta, GA 30328 706-***-**** acpzpp@r.postjobfree.com

Sales Management Consultative Sales Sales Training Operations Team Building

PROFESSIONAL PROFILE

Core Competencies

Experienced Sales Management Professional offering more than 21 years of solution sales in

Outside & Technical Sales

service-based industries with a demonstrated proven record of integrity and dependability.

Customer Service &

Goal-oriented self starter with excellent communication, relationship-building, and problem

Retention

solving skills to work with people from all different organizational levels.

Strategic and Proactive

Management Style Talent for proactively identifying and resolving problems – using product sales and solutions to

Integrated CRM Based aid in controlling costs, maximizing productivity, utilizing corporate resources, employee team

Sales Process Systems management, and enhancing the customer experience.

Team Leadership,

Collaboration & Training

Sales

Creative Cost Controls

Responsible for bid preparation, developing new and expanding existing customers, and using

Strong Communication and

marketing campaigns and introduction of new product lines to corporate clients and referrals.

Facilitation Skills with

Talent for using (new) product lines like vehicle tracking and telemetry, route management,

People of all Levels and

paperless time card and payroll, paperless invoicing, billing and inventory to offer customers

Roles

creative solutions to resolve problems and increase efficiency.

Customer Dispute

Resolution Responsible for establishing a dealer/distribution network and systems; designing and

High-Profile Customer implementing new distribution centers and warehouse; and direct sales in up to a seventeen

Relations state territory.

Project Management

Cultivate high level of customer/associate satisfaction and ownership through monthly on-site

Breakdown Component

customer meetings, formulating short and long-term departmental objectives, and presentation of

Parts to be a Solutions

status reports offering improvements opportunities.

Provider

Provided customer needs analysis, invoice review and problem resolution, in addition to new

Handling Highly

potential customer contact initiation utilizing marketing campaigns, local business associations,

Confidentiality Corporate

and referrals.

Information

Responsible for customer base sales generating over $1,000,000 in revenue a year.

Sales and marketing to major corporations to include: Panasonic, Johnson & Johnson,

Technical Honeywell, Michelin, Duke-Weeks, Tropicana, Mobil Oil, Motel 6, Lanier World Wide, Shoney's

Inc., Chick-Fil-A, Burger King and Texaco.

SAP based customer

relationship management Management

platforms Exceptionally well-organized, managing multiple tasks simultaneously with a track record that

o Salesforce.com

demonstrates self-motivation and creativity to achieve corporate goals.

o Sales Logic

Head of the committee that determined new product lines and potential vendors.

o ACT

On-going training of (new) sales associates on use of sales automation/CRM programs, utilizing

Microsoft Office

tailor made tools to track leads, review sales graphics and analysis, scheduling, lead generation

Georgia Structural Pest

through integrated marketing and email campaigns, and customer service follow-up.

Control Commission

Trained, mentored, and provided performance improvement coaching for new employees,

Certified

assisting them with achieving productivity metrics, and providing technical guidance as needed.

Education Achievements

Ranked number two sales representative in the region first month of employment and then

Strayer University,

consistently ranked in the top 5% of sales performers in the region every month, receiving the

Business Management

Diamond Elite Award for Sales Excellence annually.

(Degree in progress)

Increased territory sales from $300,000.00 to $1,200,000 in two years; grew territory from 6

Georgia State University,

established dealers to over 50 in under two years, receiving President’s Award for Top 2% in

Business Administration

National Sales.

(bachelors studies)

Re-established and saved a $200,000 corporate client by listening to the client needs and

formulating a solution, building new distribution and product options, and then grew the account

to $1,100,000 annually.

Worked with engineers to identify a product solution which resulted in over $1,000,000 in new

product sales.

Britain T Hayes (Page 2 of 2)

PROFESSIONAL EXPERIENCE

Milton Ruben Superstore, Senior Internet Sales Consultant, Augusta, GA 2012 – Present

Comcast, Business Account Manager, Augusta, GA 2011 – 2012

T-Mobile USA, Retail Sales Associate, Augusta, GA 2009 – 2011

AT&T Mobility, Business Account Manager, Augusta, GA 2008 – 2009

White Systems, Territory Sales Director, Keilworth, NJ 2006 – 2008

Advanced Storage Products, Regional Sales Manager, Cedar Town, GA 2005 – 2006

Mecalux USA, Regional Sales Representative, Chicago, IL 2003 – 2005

Atlanta Storage Products, Territory Sales Representative, Lilburn, GA 2001 – 2003

Global Equipment Co., Corporate Sales Representative, Suwanee, GA 1998 – 2001

Orkin Pest Control, Sales and Service Manager, Atlanta, GA 1993 – 1998

Bridgetown Grill, Restaurant Manager, Atlanta, GA 1992 – 1993

Whiskers Tavern, Manager, Atlanta, GA 1989 – 1992

Contact this candidate