Management Project

Kellie Lofty

Houston, TX *****

832-***-**** cell

HIGHLIGHTS and SKILLS:

• Business analysis and/or quality assurance experience – 7 years, 2015

• Business analysis and quality assurance best practices, policies and procedures – 7 years, 2015

• Project management and software development lifecycles – 7 years, 2015

• Translate detailed business requirements into functional concepts – 7 years, 2015

• Microsoft Office tools – 10 years, 2015

• Experience working within a PMO that has a CPO (Central Project Office) structure – 7 years,

2015. (Sometimes called Project Office (PO), Project Control Office (PCO), Central Project Office

(CPO), and Project Support Office (PSO).

• Requirements gathering and translation for business case/case for change purposes.

• Facilitation, training (knowledge transfer) and coaching stakeholders.

• Budget time and handle multiple tasks effectively

• Detail oriented, self motivated, ambitious, and goal oriented

• Process Reporting Information and Data Entry (PRIDE) database and software

• Accounting: SAP, AP (Payables), AR (Receivables), Internal Audit, Procurement, and

Reconciliation

• Document Management Programs and Databases such as Cradle, Windchill, Documentum,

InfoWorks, Panagon FileNet web based and Citrix access

• Strong stakeholder management skills proven with successful internal and external relationships.

PROFESSIONAL EXPERIENCE

3/13 to 3/15 - SHELL OIL PRODUCTS, Houston, TX

Implementation Business Analyst, Application Delivery Specialist

• As Business Analyst (BA) for the Smart M Implementation Team on the front line

• Responsible for working with global manufacturing sites (refineries and chemical plants) and

Projects & Technology (P&T) teams in process and equipment engineering

• Ensure successful implementation of Proactive Technical Monitoring (PTM) at the sites

including integration to existing Ensure Safe Production (ESP) work processes, document and socialize

best practices globally.

• Ensure proactive technical monitoring plans and IT/engineering tools.

• Use knowledge of site business implementation requirements, technical requirements and/or

competitive landscape to bring increased unit monitoring capabilities, standardized work processes and

collaborative processes to the site.

• Work directly with a Project Manager, the PMO and assist PM with project set up procedure

and processes using Shell’s Project Management methodology (Stage gates 1 - 6)

• Provide support to the sites throughout the implementation process

• Collaborating with program IT and work process teams and Subject Matter Experts (SMEs) to

define and detail the technical aspects and feasibility of proposed implementation solutions,

• Supporting critical situations, designing interim solutions and answering technical questions,

• Create an interim solution as a stop gap measure until the final solution is ready for deployment.

• Work with the site to progress the various steps of implementation to prepare the unit for

proactive technical monitoring.

• Absorb work processes and IT/Engineering Tools, as required.

• Engage stakeholders to define and document requirements for improvements to the

implementation process, package/materials and supporting documentation.

• Facilitate teleconferences with stakeholders to foster collaborative ways of working, consistent

implementation practices and create a venue for sharing lessons learned and best practices.

• Participate in site visits for training, assessments.

• Provide consultation regarding implementation of work processes. Ensure best practices are

shared across sites, are appropriately documented and integrated into implementation package/materials.

• Partner with program leadership and development teams to design a robust functional solution .

• Prepare and execute training curriculum – plan, coordinate and deliver process and tool training

to various levels of end users.

• Provide the wireframe, Visio Diagrams and workflows, to the developers after the requirements

gathering.

• Acted as liaison with stakeholders and IT Developers during system enhancements and upgrades.

Accomplished QA testing before releasing system changes for User Acceptance Testing (UAT) and

performed root cause analysis to resolve defects identified in testing.

• Led the effort on business data analysis, examined the market need, defined user preference and

measured the market trends with engineering and marketing teams, and drove the product design with

PPT or Excel Report.

• Coordinate with the Technical Lead’s to develop the Project Timelines, SOW’s, Design

Documents, Test Documents and Project Close Out reports (sustainability checklist).

• Analyzed on critical business function insufficiency, and proposed the function needed to the IT

and MIS teams.

• Track projects using Agile JIRA and Rally, conduct sprint with the offshore development team

for various ETL based projects.

• Responsible for RFP, RFI and IFB during Procurement stage of the project. I was not responsible

for proposals; however, I did contribute use case and business value data for incorporation into change

requests for additional scope/scope revisions.

• Prepare the Communication Management Plan.

• Create Test plans and work with the QA Team to get the product/App tested and provide a sign

off as Lead BA/PM

• Performed multiple SQL queries using Query Analyzer / TOAD for Data Analysis; created

database driven reports with output to MS Excel and custom reports such as SQL file count and monthly

migration reports

• Contribute to overall solution architecture and design resolutions and ability to translate

functional requirements into technical specifications.

• Document and guide in preparing the release notes during the production and deployment phase

of the project.

• Created Test Plan and executing Test Cases based on Design document and User Requirement

document for testing purposes reports in Business Objects.

4/11 to 3/13 – BP REFINERY, PES LLC, Texas City, TX

Business Analyst/System Administrator (PRIDE), Operations/Maintenance & Capital Support

• Process Reporting Information and Data Entry (PRIDE) Specialist: single point of

accountability that resolves situations critical to on-going utilization of the PRIDE

reliability tool and to the condition monitoring process.

• Evaluate project/group needs, research and recommend equipment (mobile computers)

which meets the safety requirements for use within the facility.

• Test new versions of PRIDE mobile, capture findings, relay evidences to vendor

programmers.

• Gathered requirements for projects, led user acceptance testing of design, and conducted

training as needed.

• Acted as liaison with stakeholders and IT Developers during system enhancements and

upgrades. Accomplished QA testing before releasing system changes for User Acceptance

Testing (UAT) and performed root cause analysis to resolve defects identified in testing.

• Led the effort on business data analysis, examined the market need, defined user preference

and measured the market trends with engineering and marketing teams, and drove the

product design with PPT or Excel Report.

Despite PRIDE being an asset driven database, I have been able to implement task driven processes

for the below listed areas allowing both groups to utilize the software, hardware, and WLAN system

already in place instead of being forced to purchase a new system to achieve project/group goals.

• Continuous Improvement: Fuel Tracking Project - garage uses fuel truck delivery drivers to

fuel BP equipment and rental equipment. By tracking which piece of equipment is being

fueled, when, and volume appropriate fuel charge allocations can be made. Additionally,

stagnate equipment can be returned and taken off of rental. Led requirements gathering,

acceptance testing, and user training.

• Quality and Reliability: Warehouse Package Tracking - management can now track

packages from receiving to the truck, from the truck to respective delivery location. Time

stamp, truck number, and driver assigned can be reported. Led requirements gathering,

acceptance testing, and user training.

• Advise area master users providing solutions in the development and maintenance of

PRIDE in each area.

• Responsible for providing training, facilitating best practices, providing hardware/software

support, and ensuring the availability of system data through the system file management.

• Hardware/Software equipment support to quality action teams and meetings, this equipment

includes handheld computers, desktop computers, wireless equipment, and all associated

equipment from Symbol technologies. Mobile computer (Symbol/Motorola MC7094,

MC9060, MC9090; Bartec MC9090, MC9500; and Panasonic U1 Toughbook)

programming and network access configuration, including but not limited to loading

software, system set up, creating wireless profile, adding device to ACL, wireless

connection settings, user preference setting changes (home screen, menus, power save,

sound, battery life management).

• Troubleshoot AP connectivity: verify correct hub/port, confirm signal, request port reset if

necessary, and replace Cat5 cable, POE, or AP if defective .

• Create standard; web based, scheduled task driven, and custom reports.

• Pull data weekly/monthly, compile, analyze, format, distribute to management teams for

unit compliance and regulatory agency reporting.

• Manage scheduled tasks for report generation, data import, and data export.

• Support area needs through sharing of templates and common trends/reports utilized

throughout the refinery.

• Coordinate issue resolutions with appropriate counterpart (IT, SAE, or other database

administrators).

• Identify/solve unit and system problems on a day-to-day and long term basis.

• Respond to system failures and hardware/data issues.

• Communicate problem and barrier solutions to all levels of the organization.

• Identify, communicate, and implement major software improvements, modifications.

• Manage large data transfers for major alarm changes and structural organizational

modifications.

• Communicate when LAN/software modifications or maintenance will contribute a system

outage. System File Management: Optimize System Performance through the management

of directories and files.

• Archive files for future retrieval. Identify and reprocess files that are not processed through

Wincomm.

• Manage authorization level assignments, database user permission levels, and security of

the PRIDE system.

• On as needed basis provide training to Operators, Reliability Engineers, REG Specialist,

I&E Specialists, Corrosion Analysts, HSSE and Optimization Engineers training in the

utilization of the PRIDE database, software and hardware.

• Update training on major hardware/software revisions and updates. Identify, document and

communicate best practices on a plant wide basis.

2/11 to 4/11 - BP REFINERY, PES LLC, Texas City, TX

Documentation and Data Technician III, Asset Integrity

• The Drawing and Document Control Team consists of specialists for SmartPlant Enterprise

Instrumentation (Intools) and Foundation, CAD drawings and applications, Document

Control, Migration teams for Documentum, Equipment Files, Library Files, Records

Retention Specialists, and Boxed Storage.

• DCC accepts delivery of all engineering drawing handover packages for BPTC. DCC

checks deliverables, compares transmittal notes, and communicates with BP Project

Manager/Leader to resolve discrepancies. DCC transfers information to Documentum and

carries out quality assurance checks. DCC is responsible for maintaining this standard.

4/08 to 7/10 - Stinger Ghaffarian Technologies, Inc. (SGT), Houston, TX

Business Analyst

• As part of the PMO group ensured PM group priorities were focused on project scope and

appropriate KPIs were being measured – escalate discrepancies for resolution as needed.

• Review metrics (report card) provided from customer, address areas of concern with

respective work space groups as necessary including but not limited to drafting corrective

action plans.

• During review of execution progress identify risks and/or scope changes for consideration

by decision team.

• Provide support in a variety of the more complex, clerical financial duties in accordance

with standard procedures.

• Process travel requests providing travel authorization; prepare travel reimbursements and

vouchers for all travel. Process purchase vouchers, service center requisitions, and purchase

requisitions.

• Interact with vendors regarding purchasing supplies and equipment needs, and resolving

problems related to purchases. Review financial documents for accuracy.

• Research and correct reconciliation discrepancies with reallocations and vouchers.

• Maintain computerized accounting records for all transactions not related to payroll.

Procurement duties; place orders for assigned management and process payments, prepare

purchase vouchers, purchase requisitions, and miscellaneous vouchers.

• Maintain department financial files (hard and soft copy).

• Distribute new Task Order specific Statement of Work deliverables and due dates; minimal

participation in the annual budget development process.

• Reconcile corporate credit card and monitor expenditures for overhead, facilities, and

unallowable charge codes.

• Cash handling functions for the BO, including, but not limited to petty cash and gift

transmittals.

• Assist in maintaining inventory of office supplies and equipment for the department.

• Assist with incoming telephone calls, shipping/receiving of express packages, distributing

faxes, reception of visitors & inquires. Human Resource duties; handle new hire and

termination packets, EIF (employee information form).

• Participate in Social Committee, Safety Committee, and Innovations & Enterprise

Committee.

Business Specialist / DQA Editor

• Control baselined documentation, associated data, and provide technical editing/quality

assurance for those documents.

• Verify the reliability and effectiveness of document data through a series of document

reviews.

• Update documents, verify and an update if necessary document sensitivity disclosures,

apply CxP document template creating a standardized appearance for released documents.

• Review referential and historical data contained within the documents.

• Recommend document and process changes to improve accuracy and consistency both to

individual documents and throughout the program.

• Identify suggested changes to individual documents. Interact with external customers

reporting needs and requirements.

• Create Wiki page for each document allows progress tracking and book manager

communication purposes.

• Upon completion of all tasks listed on the CxP DQA Checklist, with book manager

approval notify ERU that document is ready for distribution and transferring to release

document location in Windchill Library.

• Participate in Social Committee and Safety Committee.

• Completed the below listed program requirement:

10/07 to 1/08 - BECHTEL (National Engineering), Houston, TX

Document Control / Records Management - Oil, Gas & Chemical Division

• Responsible for on-project management of documents transmitted by the client, suppliers,

subcontractors, licensors, engineering, procurement, business management and other project

departments as applicable.

• Enter records into EDMS in accordance with company standard. Manage data and

information throughout lifecycle, from creation or receipt, through processing, distribution,

maintenance, and storage to ultimate disposition.

11/05 to 4/07 - SARGENT & LUNDY, Chattanooga, TN,

Document Control Lead - Power Delivery Services Engineering

2/01 to 12/01 - PROTRANS INTERNATIONAL/Panasonic Logistics, Suwanee, GA

Freight Payment Specialist - Logistics Innovations

EDUCATION

TBD - To complete BS Business Management, University of Houston Clear Lake

• Applied, accepted, not currently enrolled.

5/99 - AA Business Administration, area of focus Accounting, Gainesville State

College (UGA satellite campus)

6/95 - Double seal diploma, College Prepatory and Vocational Business, BCHS

Contact this candidate