Diana Rodriguez
Address: **** ** * ******
Miami, FL 33126
Phone: 786-***-****
***********@*******.***
Summary
Professional Receptionist with excellent customer services skills responsible for managing a multi-
line phone system, answer a high volume of incoming calls while handling in-person inquiries from
clients and colleagues.
Administrative Assistant focused on driving productivity by leveraging strong front office
management skills. Flexible and reliable and a hardworking individual with the drive to succeed and
seek a role of increased responsibility and authority.
Able of managing multiple projects utilizing time management methods. Great capacity to prioritize
and complete multiple tasks to achieve project goals.
Highlights
Microsoft Office Suite Professional and mature
Excel Spreadsheet Team Player
Great attention to detail Bilingual (English-Spanish)
Self-oriented
Self-directed
Time management
Accomplishments
Increased office organization by developing more efficient filing system and customer
database protocols.
Successfully planned and executed corporate meetings, lunches and organized special
events for groups of employees.
Experience
Special Projects Specialist
April 2014 to October 2014
Management Resources College - Miami, FL
• Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information.
• Conducted follow up with graduates and students to ensure they had access to the Career
Services Department to seek and retain gainful employment.
• Maintained and updated Campus Vue System to ensure all contacts made with graduates and
students were recorded timely and accurately.
• Assisted with the preparation and coordination of Job Fairs and Employment events .
• Maintained an organized filing system in which all graduates employment information was
retained by program.
• Managed the bookstore and distributed books for new and existing students.
• Ensured all students purchases were recorded and filed accordingly.
Diana Rodriguez
Receptionist /Administrative Assistant
August 2006 to October 2013
Air-Pro LLC - Miami, FL
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and
team conferences.
Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information.
Planned meetings and prepared conference rooms.
Maintained the front desk and reception area in a neat and organized fashion.
Dispersed incoming mail to correct recipients throughout the office.
Wrote reports and correspondence from dictation and handwritten notes.
Dispersed incoming mail to correct recipients throughout the office.
Made copies, sent faxes and handled all incoming and outgoing correspondence.
Maintained an up-to-date department organizational chart
Organized files, developed spreadsheets, faxed reports and scanned documents.
Created PowerPoint presentations used for business development.
Properly routed agreements, contracts and invoices through the signature process.
Managed daily office operations and maintenance of equipment.
Received and distributed faxes and mail in a timely manner .
Receptionist
January 2003 to May 2005
D & M Medical Services - Miami, FL
Maintained the front desk and reception area in a neat and organized fashion.
Managed the receptionist area, including greeting visitors and responding to telephone and in-
person requests for information.
Managed daily office operations and maintenance of equipment.
Organized files, developed spreadsheets, faxed reports and scanned documents.
References
Available upon request