Human Resources Manager
Resume:
CASSANDRA TARVER ROSS, SHRM CP
Madison, Alabama 35758
acpz01@r.postjobfree.com
EXECUTIVE SUMMARY
Human Resources Executive with over 13 years of comprehensive human resources experience including
recruitment and retention, conflict resolution, change management, labor relations and benefits administration.
Proven experience collaborating with senior management to conduct Human Resources strategic planning in order to
support and further corporate goals. Demonstrated experience initiating cost containment strategies resulting in
significant savings. Excellent ability to address and implement strategic plans for talent acquisition, retention and
succession planning. Proven skills in employment law including complaint investigation to prevent legal action.
Expertise in:
• Compensation/Benefits Design Harassment/EEO Compliance Policy Design &
• •
Administration
Training & Curriculum Employee Relations Human Resources
• • •
Development Information System (HRIS)
PROFESSIONAL EXPERIENCE
Alabama A & M University (AAMU)
Director of Human Resources/Title IX Coordinator
01/2012 Present
• Provide strategic HR leadership for the University and all its divisions.
• Responsible for developing and implementing a Human Resources Strategic Plan consistent with the
University's Strategic Plan.
• Chart a course for change management, process improvements, leadership development, and greater
organizational effectiveness for the University.
• Cost effectively manage benefit programs for University employees.
• Provide leadership for all human resource activity for the institution.
• Provide vision and creative leadership to the University in all areas of human resources management.
• Work with the President's Senior Staff and University leaders at all levels to ensure Human Resources (HR)
strategies, perspectives and trends are a University priority.
• Responsible for overseeing the background check process for all third party affiliations of AAMU, faculty
and staff hires by ensuring the process is in compliance with all requirements under the Fair Credit
Reporting Act.
• Attract staff who share a commitment to diversity, and an active examination of ideas that can provide our
students with a greater understanding of the richness and complexity of our society.
• Manage departmental budget over $200,000 and training & development over $30,000.
Tarver-Ross 1
CASSANDRA TARVER ROSS, SHRM CP
7900 Old Madison Pike #8007
Madison, Alabama 35758
acpz01@r.postjobfree.com
• Provide overall leadership to staff and managers responsible for a range of HR services including
recruitment, retention, employee relations, classification, compensation, training and development,
performance management, benefits, and the employee assistance program.
• Advise the President's Cabinet members on broad HR issues which may include data gathering,
compilation, analysis and report preparation.
• Oversee HR consultation services to campus constituents regarding HR policy, campus procedures,
employee relations and organizational development.
• Oversee new employee orientation, mandatory training, and development programs from the point of hire
(orientation) through progressive professional growth and/or skill maintenance.
• Oversee the design of existing and new employee programs with an emphasis on high participation rates,
client satisfaction and retention.
• Lead or direct investigations of complaints and allegations of inappropriate employee behavior.
• Provide leadership and oversight to the campus community on all employee benefit services including
communications, coordination and customer oriented approaches to end user needs.
• Collaborate and work closely with the Director of Payroll Services, the Director of Campus Information
Services, and Academic Personnel in the delivery of HR services.
• Coordinate the preparation of reports and compliance activities related to EEO/AA, ADA and Title IX and
aggressively develop and implement strategies to ensure appropriate workforce diversity in a manner
consistent with applicable legal guidelines.
• Organize and participate in recognition programs, campus festivities, or HR activities to maintain and
improve positive employee relations.
• Responsible for creating the department's annual budget and other related fiscal duties like regular
management reporting and ensuring cost effectiveness in HR areas.
• Prepare detailed job descriptions and define job levels in partnership with other managers.
• Serve as a mentor for student in the College of Business and assist student with different trends and analysis
of various areas in Human Resources.
Auburn University at Montgomery (AUM)
Senior Human Resources Officer/Director of Human Resources/Title IX Coordinator
8/2009 – 12/2011
• Administer the Office of Human Resources, with full authority of the department.
• Serve as subject matter expert in Human Resources related areas for the university.
• Direct the human, financial, and other resources needed to accomplish the Office of Human Resources
objectives.
• Develop, monitor, and administer the department budget.
Tarver-Ross 2
CASSANDRA TARVER ROSS, SHRM CP
7900 Old Madison Pike #8007
Madison, Alabama 35758
acpz01@r.postjobfree.com
• Interact with federal, state, and local entities to ensure compliance with appropriate statues and regulations.
• Establish and administer policies and procedures within the Office of Human Resources and the campus
community.
• Plan, direct, and evaluate the operational, financial and personnel activities of assigned staff and functions.
• Provide administrative leadership to the Office of Human Resources including managers.
• Recommend, hire, orient, train, and evaluate assigned staff; monitor and coordinate staff development and
training programs.
• Responsible for overseeing the background check process for all of AUM faculty and staff hires by ensuring
the process is in compliance with all requirements under the Fair Credit Reporting Act.
• Serve as the Title IX Coordinator for the university.
• Prepare reports and compliance activities related to EEO/AA, ADA, and Title IX
• Direct investigations of internal complaints and allegations of inappropriate employee behavior.
• Oversee the training and development program.
• Manage departmental budget over $600,000 which included a training and development budget.
• Teach full day curriculum for university leadership academy.
Auburn University at Montgomery (AUM)
Associate Director/HRIS Manager
10/2006 – 7/2009
• Coordinate the functions of Ellucian Banner HR and PeopleAdmin in the Office of Human Resources.
• Provide assistance with the development and monitoring of the unit budget.
• Provide administrative leadership to the Office of Human Resources including managers and assist
managers with progressive discipline issues.
• Plan, direct, and evaluate the operational and personnel activities of assigned staff and functions.
• Program and create new forms in Banner HR for use at Auburn Montgomery. Ensure staff members in the
Office of Human Resources are trained on the use of Banner HR and PeopleAdmin.
• Provide assistance with establishing policies and procedures within the Office of Human Resources and the
campus community.
• Ensure supervisors and timekeepers are trained on the use of Banner HR and PeopleAdmin.
• Manage unemployment claims and attend unemployment hearings when necessary.
• Supervise and coordinate the selection, training, and development of employees.
• Respond to inquiries about the department and provides information or direct to the appropriate source.
• Supervise the On the Job Injury Program.
• Administer Family and Medical Leave (FMLA) and Salary Continuation Program (SCP).
• Teach full day curriculum for university leadership academy.
Tarver-Ross 3
CASSANDRA TARVER ROSS, SHRM CP
7900 Old Madison Pike #8007
Madison, Alabama 35758
acpz01@r.postjobfree.com
Auburn University at Montgomery (AUM)
Employment/HRIS Manager
11/2005 9/2006
• Develop and maintain employee records/systems.
• Assist HR as well as departments with related technology methods and records.
• Prepare reports and provide analysis for requesting department and/or administrator.
• Coordinate data collection for the affirmative action report, and perform related “information systems”
activities.
• Provide guidance and direction to all HR employees regarding the Banner HR system.
• Maintain the applicant flow for the Affirmative Action program regarding compliance and achievement of
affirmative action goals.
• Interview and screen applicants for specific jobs, verify qualifications and skills, make referrals to the hiring
department, prepare applicant summaries for search committees, and maintain appropriate records.
• Responsible for overseeing the background check process for all of AUM faculty and staff hires by ensuring
the process is in compliance with all requirements under the Fair Credit Reporting Act.
• Complete internal and external surveys. External surveys include VET100, Comp Data, CUPA, and IPEDS.
Auburn University at Montgomery (AUM)
Compensation/Benefits Manager
5/2003 10/2005
• Collect and analyze data for all Human Resources external surveys.
• Gather data and provide reports, tables, and charts to various departments at the University.
• Train, develop, and coordinate the workflow of Human Resources Assistants.
• Maintain position control for the Human Resources Information System.
• Coordinate EEO/AA data and other Human Resources related functions.
• Maintain the Classification and Compensation Manual.
• Provide assistance with the university's staff classification compensation plan; conduct position analysis
(reclassifications as well as new positions); conduct annual market analysis as well as special studies; make
sure correct assignment of positions to classifications, starting salary/wage rate for new staff hires.
• Advise faculty and staff regarding benefits (insurance, and retirement plans); respond to questions from
employees and applicants; review and monitor the benefit application process; monitor and ensure employee
deductions; and record/monitor employee eligibility and dependent status; ensure information in HRS
Banner is correct when necessary.
• Prepare detailed job descriptions and classification systems and define job levels in partnership with other
managers.
Tarver-Ross 4
CASSANDRA TARVER ROSS, SHRM CP
7900 Old Madison Pike #8007
Madison, Alabama 35758
acpz01@r.postjobfree.com
Auburn University at Montgomery (AUM)
Human Resources Assistant
9/2001 – 4/2003
• Coordinate and schedule conferences, appointment, special events, and other activities.
• Gather rates for supplement life and accidental insurance.
• Create reports of new hires, promotions, terminations, retirees, and name changes on a monthly basis.
• Create, monitor, and ensure probationary performance appraisals are sent to departmental supervisors.
• Create pages for web using HTML.
• Serve as a notary public for the University.
Ross Household
9/2000 – 8/2001
• Relocated with husband to Vilseck, Germany. Husband was in the U.S. Army.
Auburn University at Montgomery (AUM)
Employment Specialist for Work Study/Financial Aid Assistant
8/1998 – 8/2000
• Administer the placement of all work study students.
• Confer with and advise hiring authorities regarding recruitment/placement processes.
• Develop necessary written correspondence to work study applicants.
• Correspond with department managers, and confer with and advise work study seeking employment.
• Process, route, and enter data from financial aid forms.
• Respond to queries by phone, memorandum, and in person.
• Explain policies and procedures.
• Review and process incoming student documents for accuracy and completion.
• Maintain student files in electronic or paper form; retrieve and execute standard computer reports from the
student database system and the student financial aid database system.
• Assist in the review and screening of student financial aid applicants to include assistance with online and
paper application processes for federal and state programs.
• Monitor satisfactory academic progress and enrollment of student financial aid recipients; input the results
into the student financial aid system.
• Assist with financial aid information presentations and training sessions.
Tarver-Ross 5
CASSANDRA TARVER ROSS, SHRM CP
7900 Old Madison Pike #8007
Madison, Alabama 35758
acpz01@r.postjobfree.com
EDUCATION & CERTIFICATION
Alabama Agricultural & Mechanical University
Bachelor of Science in Computer Science, July 1993
Troy University
Master in Human Resources Management, May 2007
Professional in Human Resources (PHR), January 2008
SHRM Certified Professional (SHRM CP), March 2015
Tarver-Ross 6
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