Human Resources Manager

S ATI SCHIANO Tel.#: 954-***-****

Broward/Miami-Dade/Palm Beach Counties E-mail: ****.*******@*****.***

HUMAN RESOURCES DIRECTOR

Strategic, driven human resources professional with comprehensive experience in human resources

management and administration.

Proactive focus on building and strengthening an employee-oriented company culture that

emphasizes team work, productivity, high performance and continuous improvement.

Proven success in resolving employer challenges through periods of accelerated growth or economic

downturn. Innovative problem solver, analytical decision maker and influential communicator.

EXPERTISE - (Design, development, implementation and administration)

• Workforce management – employee relations, mentoring, coaching and counseling, policies and

procedures.

• Talent management systems - recruiting and retention, training and development, compensation

and benefits, on-boarding, performance management and career mapping.

• HRIS – ADP, PeopleSoft, Kronos, Taleo and Paychex.

• Payroll – multi-state, multi-site and international payroll, garnishments and taxes.

• Labor Relations – union negotiations, contracts management and grievance resolutions.

• Executive leadership – budgeting, organizational development, strategizing and succession

planning.

• Reporting and legal compliance - EEOC, ADA, OSHA, ERISA, Worker’s Compensation,

Unemployment and other compliance programs (E-verify, FAA, DOT, DOL, ACHA, HIPPA,

FMLA etc.)

EXPERIENCE

Sr. Director, Human Resources and Employee Development

2013 – 2015 Silver Airways Corporation, Fort Lauderdale, Florida

Started as the Compensation and Benefits Manager. Promoted to the head of the Human Resources

department, serving on the executive leadership team and reporting directly to the CEO.

• Steered “work smarter” initiative by restructuring the company’s business units and reducing

staff by 23%, without compromising operational performance or customer satisfaction.

• Developed and instructed training programs for frontline supervisors and managers which

included employee relations, diversity, general employment law, sexual harassment,

performance management, coaching, counseling and mentoring.

• Administer, direct, and negotiated new employee benefit offerings which resulted in a

reduction of cost by 29%. Created a verbal and written communication plan, championing

new offerings and preserving employee confidence.

• Rewrote the employee handbook revising outdated policies to ensure compliance.

• Reduced voluntary turnover rate by launching new hiring initiatives including stay-bonuses,

increased benefit offerings and continuing education programs.

• Strengthened internal acquisition team and designed new recruitment strategies, eliminating

placement expenses from external agencies.

• Analyzed and developed a fair and profitable compensation structure. Created job

descriptions and compensation bands.

• Designed and implemented the Paid Time Off program and company-wide comprehensive

compensation structure, which strongly increased morale.

• Rolled out a proactive “all-hands on deck” safety strategy, resulting in 25% reduction of

reportable injuries and savings on worker’s compensation payments.

• Served as liaison with outside counsel to defend EEOC, DOL, Wage and Hourly and other

general labor claims under the Railway Labor Act.

• Managed multi-state worker’s compensation claims. Reduced policy cost by closely

monitoring cases, using injury specific treatment options and return to work programs.

• Negotiated union contract provisions and resolved grievances.

• Provided guidance to the executive leadership team on people strategy.

Human Resources Manager (Contract Position)

2012 – 2013 AshBritt, Inc., Deerfield Beach, Florida

• Oversaw HR function. Assisted with financial operations, handling multi-state taxes,

payroll, invoicing and accounts payable.

• Developed and implemented HRIS system for recruiting, collaborating with Internet

recruiting to source nationwide candidates.

• Responsible for pre-employment/post-offer background searches to assure fit between

candidates and openings.

• Managed benefits offerings for employees in seven states. Reconciled billings and

claims.

• Maintained multi-state operating licenses, corporate filings and tax payments.

• Handled unemployment and worker’s compensation claims.

Human Resources Manager

2007 – 2012 Alternative Home Health Care Inc., Broward/Miami/Palm Beach, Florida

• Oversaw daily HR functions with a team of 8 for over 500 home health

aides/nurses.

• Designed a staffing plan to increase efficiency and maintain profitability.

• Implemented an employee recognition program that increased morale.

• Facilitated on boarding, orientation, new hire training and training for

management.

• Designed and implemented a new time off program and an employee appraisal

program.

• Administered benefit offerings and the 401(k) plans.

• Designed and implemented a comprehensive pay scale with tiered bonus

structure. Worked closely with the State of Florida to maintain compliance

reporting, safety and ethical standards.

Labor Relations/Human Resources Generalist

2004– 2007 DHL Express/DHL Global Mail, Plantation, Florida

Reviewed and processed monetary multi-state and regional grievance filings.

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Assisted with contract negotiations, arbitrations and benefits administration.

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Managed the pension funds audit process.

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Analyzed benefits costs and provided monthly dashboard reports.

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Facilitated the employee recognition program and various training and development programs,

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including safety training and DOT compliance.

Managed State applications and vendor contracts.

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EDUCATION

• 2014 SPHR, Sr. Professional, Human Resources, (SHRM)

• 2013 Disaster and Crisis Response training, NTSB

• 2007 7 Habits of Highly effective People, Franklin Covey Leadership Training

• 1998 B.A., Business Administration, University, W.I.

• 1994 Certificate of Accounting, Atlantic Institute

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