JAIME VALENCIA
**** ** ***** ******* **., Apt *45
MIAMI, FL 33179
*******@*****.***
Objective:
To obtain a position where in I can utilize my skills, knowledge, and experience towards company growth and career advancement.
Education:
TOYOTA HEADQUARTERS, DEERFIELD BEACH
SALES, MARKETING, CUSTOMER SERVICE, CUSTOMER RETENTION
LOS ANGELES CITY COLLEGE
HIGH SCHOOL GED
Positions Held:
November 2013- April 2015
RPEREZ Generators Service & Repairs
Roland Perez, Owner
Service, maintenance, Installer, customer service, Sales . Prepare sales slips or sales contracts, Equipment Maintenance, Lifting, Problem Solving, various jobs in the company
April 2013 - October 2014
MB Development Construction LLC
Leo Ortega, Project Manager
HVAC, Planning, sizing, optimizing, detailing,sealing pressure losses through system .
December 2010 - January 2013
Johnny's Auto Parts
Yaniel Garcia, Manager
Read catalogs, microfiche viewers and/or computer displays in order to determine replacement parts, stock numbers and prices. Determined replacement parts required, according to inspections of old parts, customers’ requests, or customers' descriptions of malfunctions. Receive and fill telephone orders for parts. Fill customer orders from stock. Prepare sales slips or sales contracts. Receive payments or obtain credit authorizations.
February 2008 - November 2010
EXCLUSIVE ATTORNEYS.COM
Bryant Valdes, CEO
Customer service and marketing
Global Sales, promotions and advertising online for law firms. Solicit orders for services over the telephone.
January 2005 – February 2008
PC REPAIR & CONFIGURATIONS
Jimmy Alexander, Owner
Marketing, sales and customer service. Solicit orders for goods or services over the telephone.
February 2003 – January 2005
TOYOTA HOLLYWOOD
Robert Ladaga, Service Director
Initiate automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records.
Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving,
Safety Management
December 1999 - February 2003
LEHMAN–POTAMKIN TOYOTA
John Steigel, Service Director
Initiates automotive services and repairs by ascertaining performance problems and services requested; verifying warranty and service contract coverage; developing estimates; writing repair orders; maintaining customer rapport and records. Equipment Maintenance, Lifting, Problem Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Problem Solving, Safety Management.
June 1997-December 1999
INTERAMERICAN CAR RENTAL
Scott Kupferman, Vice President
Customer service, Sales, Solving, Reporting Research Results, Quality Focus, Productivity, Estimating, Product Knowledge, Customer Service, Safety Management.
June 1995 - May 1997
CHILL'S BAR AND GRILL
Edward Bahamonde, Store Manager
Server/Waiter, Quality Focus, Productivity, Product Knowledge, Customer Service,
References:
MD Development Construction
Leo Ortega, 305-***-****
TOYOTA HOLLYWOOD
Robert Ladaga, Service Director 954-***-****
LEHMAN –POTAMKIN TOYOTA
John Steigel, Service Director 954-***-****
CHILL'S BAR AND GRILL
Edward Bahamonde, Store Manager 775-***-****
Johnny's Auto Parts
Yaniel Gracia, 305-***-****
PC REPAIR & CONFIGURATIONS
Jimmy Alexander, Owner 408-***-****
EXCLUSIVE ATTORNEYS.COM
Bryant Valdes, CEO 305-***-****
RPerez Generator.
Roland Perez 786-***-****