Customer Service Sales

PERSONAL INFORMATION

Name: Abid Ali

Fathers Name: Muhammad Ali

C.N.I.C #: 33102-1817678-3

Date of Birth: 26 November, 1975

Address: House # P-266. St. # 6, Mehmood Abad, Faisalabad

Martial Status: Married

Cell # 033*-*******

EXPERIENCE

Deputy Manager Sales (Raaziq Int., Export-Faisalabad)

July – 2011 Onward Responsibilities are:

• Planning and implementation of strategies for generating

new business and as well as maintaining existing.

• Looking after Sales, Marketing and Customer facing

Department.

• Managing corporate accounts visiting them regularly with a

business strategy of providing services at their doorsteps.

• Relationship management with customers.

• Negotiation of sea freight with lines & customers.

• Managing payments to line according to their credit limit.

• Followup of shipments from loadport till delivery.

• Regular visits to shipping lines to develop better relation.

• Keeping receivables under control and monitor all accounts

against predefined credit limits to avoid insolvency.

• Strategy for sales team.

Achievements: Successfully achieved targets set by management in shape of

G.P & Recovery.

Sr. Executive Sales (Raaziq Int., Export-Faisalabad)

July – 2009 to June-2011 Responsibilities Were:

• Planning for generating new business.

• Planning to hit potential customers those were\are well

reputed and well paymasters.

Look after Customer Services Desk as well as Operation as

•

was promoted from CSD & OPS.

Achievements: Captured business of most potential exporters of Faisalabad

Earned revenue more than targets.

Made Receivables under control.

Sr. Executive Customer Service & Operation (Raaziq Int., Export-Faisalabad)

July – 2000 to June-2009 Responsibilities Were:

• Get planning from sales team (freight forwarding & custom

clearance).

• Collection of pre-shipment details & documents from

customers.

• Formation of planning for smooth execution of shipment.

• Feedback to customers according to shipment progress.

Achievements: Created friendly and supportive relation with customers which

always effect on our business growth.

Accounts Officer (Crescent Sugar –Spinning Division-Faisalabad)

September 1997 – 2000 Responsibilities Were:

• Preparation of store accounts.

• Inventory

• Financial Accounts

• Purchase Accounts

Achievements: Was my first job & the best thing I achieved trust of

management that way they promoted from store accounts to

finance department & then to very critical purchase accounts.

Additional Strength

Manager I.T (Raaziq Group-Faisalabad)

July – 2001 Onward Responsibilities are:

• Controlling network

• Troubleshooting

• Purchase of all kind of office equipments (assets)

Awards:

Winner of best Employee of the month

•

Winner of champion of the week

•

Education

B-COM Govt. Commerce College

(1998-2000) one subject cost

accounting remain un-cleared

D-COM Govt. Commercial Training Institute

(1994--1995)

Matriculation Govt. Muslim High School

(1992)

Computer Fully capable of working MS Office 2003-2007

MS Windows XP and other business utilities.

References Available on request.

Contact this candidate