Reniasha Flores
**** ****** ** *** ***** NV ***** 661-***-**** *********@***.***
Objective, To utilize my skills and talents, to operate in customer service in a professional manner .
Skills & Abilities
Ability to work effectively in teams and relate to the public regardless of ethnic, religious, and economic status.
Capability to handle multi-functions and exquisite in organizing, planning, and prioritizing duties. Capacity to work under
pressure with intermediate to minimal supervision. Friendly personality with the desire to work with the public. High level ability
to accurately follow directions
Customer Service Wedding by Bree 2/2012 -4/2013
• Operated a cash register to process cash, check, and credit card
• Retail merchandising
• Mediated Disputes
• Display arrangement color pallet Designs
• Booking
• Customer service
• Loaded information onto prescribed database
• Answered telephone inquiries from customers and stores regarding the status of orders and other service
issues.
Line Worker Unilever 4/2013 -10/2013 Seasonal
Managed ice cream products, along with damaged goods.
Worked alongside co-workers to fulfill work orders.
CUSTOMER SEVICE ZAPPOS 11,2013 – 3,2014 SEASONAL
Received inquiries from customers and stores regarding the status of orders and other service issues. Training
-
with dispatching calls. Handing phone lines.
Help place orders involving credit cards.
-
Data entry
-
STANDING OFFICER ROCK SECURITY 6,2014 – NOW on call
Secured residence, businesses, and parking lots.
-
Locked and unlocked doors, daily reports of any and all actives.
-
Managed check-in logs of incoming and outgoing traffic.
-
Main objective to observe and report .
-
Education
School: Victor Valley Community College
Graduated 2012
Field Of Study: Business Administration
Degree: Associates Degree
Coursework in Marking and Advertising
Coursework in Business and Communications
References upon request
Page 2