Customer Service Assistant

Location:

Posted:

May 30, 2015

Erin Carpenter

**********@*****.*** 315-***-****

Objective

Actively seeking to provide exemplary service in an institution which will allow utilization of personal

skills

Education

SUNY Stonybrook Stony Brook University Stony Brook, NY 11794 Sept 2002 – Dec 2005

SUNY Maritime 6 Pennyfield Avenue Throggs Neck, NY 10465 June 2000 – June 2002

Employment History

YMCA of the greater Tri-Valley 301 West Bloomfield Street Rome, NY 13440. Nov 2013 – Current

• Site assistant for the School Age Child Care (SACC) program stationed at Gansevoort

Elementary School.

• I assist in creating the lesson plans and implementing educational aids through our lessons.

• I work with children with troubled children who are behind in their academics and require more

attention, tutoring and socialization.

St. John's Lutheran Church Preschool 502 W Chestnut St, Rome, NY 13440. Sept 2013 - June 2014

• Teacher's assistant working with children ages 2 to 5.

• Teaching basic preschool requirements using teaching aids and songs to prepare our children for

future learning and socialization.

The Continental at St. Joseph’s 19999 St. Joseph's Drive Centerville, IA 52544 Nov 2012- Feb 2013

I assisted in the care and basic everyday activities for adults who were incapable of fundamental tasks

such as bathing, dressing, feeding, walking, anything that was needed.

The Ben Franklin Store 216 N 12th st. Centerville, IA 52544 Sept 2012 – Nov 2012

Upkeep of store equipment, stocking, providing superior customer service and working a cash register.

Turning Stone Resort and Casino 5218 Patrick Rd, Verona, NY, 13478 April 2006 – Dec 2010

• Stewarding Supervisor, Sanitation specialist of 16 kitchens.

• Ensure our guests are using clean utensils and food is prepared properly.

• Working with extra large equipment and making sure the kitchens were running smoothly.

• In charge of scheduling for day shift and training our new employees most of which were

people who were unable to speak English.

Erie Canal Village 5789 Rome New London Road Rome, NY 13440 (Summers) 2001-2003

• Packet Boat Captain. While the packet boat was being pulled by mules I was on the boat

steering and keeping communication with the person who was pulling with the mules.

• Upkeep of land and animals, giving tours and demonstrations. I also worked in the store

working the cash register and providing first-class customer service.

References

Rose Kiedrowski 315-***-****

Deborah Trumble 315-***-****