CARLA COUSIN
** ***** *** ***. * SANDY SPRINGS, GA 30350 770-***-**** *******@*****.***
SKILLED ACCOUNTING PROFESSIONAL KNOWN FOR ACCURACY, ATTENTION TO DETAIL, AND TIMELINESS IN MANAGING
CASH FLOW IN DIVERSE INDUSTRIES, EXPERIENCED IN RETAIL, ADMINISTRATIVE SUPPORT, AND OTHER INDUSTRIES AND
HOLDING A MAFM IN ACCOUNTING AND GAAP PROFICIENT.
EMPLOYMENT:
BRICK HOUSE RESOURCES JOHNS CREEK, GA
RECONCILIATION SPECIALIST (INSURANCE)
SOFTWARE: PROPRIETARY 03/2015 TO 04/2015
● RECONCILING EXCEPTIONS USING EXCEL, PIVOT TABLES, AND QUERIES. UPDATED PAYMENT FILES SYSTEM GENERATED REPORTS.
ACTION STAFFING ROSWELL, GA
CASH RECEIPTS SPECIALIST (INSURANCE)
SOFTWARE: PROPRIETARY 02/2015 TO 03/2015
● RECEIVED AND PROCESSED CHECKS FOR DAILY DEPOSITING. PREPARED CHECK LOGS, DEPOSIT LOGS, AND PUSHED WORKFLOWS.
STATE FARM CHAMBLEE, GA
CLAIMS ASSOCIATE (INSURANCE)
SOFTWARE: PROPRIETARY 12/2013 TO 10/2014
● RECEIVED AND REVIEWED CLAIM INFORMATION, APPLIED CLAIM HANDLING PROCEDURES TO PROCESS CLAIMS, INITIATED PAYMENTS
AND CLOSED CLAIM FILES, COMMUNICATED WITH CUSTOMERS AND ASSOCIATES BY PHONE AND THROUGH OTHER CHANNELS, USED
STATE FARM SYSTEMS AND TECHNOLOGY.
SEARS A LPHARETTA, GA
SALES REPRESENTATIVE (RETAIL)
SOFTWARE: INTERNET 06/2013 TO 12/2013
● ASSISTED CUSTOMERS WITH CONSUMER CHOICES BY RESEARCHING, EDUCATING, AND DEMONSTRATING PRODUCTS.
INTERNAL REVENUE SERVICE CHAMBLEE, GA
CONTACT REPRESENTATIVE (FEDERAL TAXES)
SOFTWARE: PROPRIETARY 11/2012 TO 06/2013
● ASSISTED AND ADVISED TAXPAYERS ON A WIDE-RANGE OF IRS TAX FORMS, NOTICES AND ISSUES. RESEARCHED AND RESPONDED
TO A VARIETY OF TAX LAW QUESTIONS BASED ON CUSTOMER INQUIRY. RESEARCHED TAX ISSUES AND PROPERLY ADJUSTED
TAXPAYERS' ACCOUNTS. INTERACTED WITH THE GENERAL PUBLIC, TAXPAYERS AND/OR THEIR REPRESENTATIVES, TAX PRACTITIONERS
AND ACCOUNTANTS, VIA FACE-TO-FACE, TELEPHONICALLY AND/OR IN WRITING. PREPARED AND FILED TAX RETURNS FOR
CUSTOMERS WHO MEET SPECIFIC CRITERIA. REVIEWED FORMS AND NOTICES AND ADVISED CUSTOMERS BASED ON THE INFORMATION
ASCERTAINED IN THOSE FORMS.
THE LOAN DEPOT CHATTANOOGA, TN
BUSINESS DEVELOPMENT OFFICER (COMMERCIAL LENDING/UNDERWRITING/FINANCE)
SOFTWARE: QUICKBOOKS, EXCEL 10/2011 02/2012
TO
● PRELIMINARY UNDERWRITING, LOAN BUNDLING, LIAISING BETWEEN BANK AND BORROWER, COLLECTING SENSITIVE DOCUMENTATION,
BOOKKEEPING FOR HOTEL AND PROPERTY MANAGEMENT DIVISION, CREATING FINANCIAL REPORTING FOR CUSTOMERS, SCREENING
LOANS, MARKETING, CONDUCTING EMPLOYEE INTERVIEWS. MAINTAINED ACCOUNTS PAYABLE, DAILY CASH MANAGEMENT, PAYROLL,
CREDIT CARD TRANSACTION BALANCING, INVENTORIES, BANK DEPOSITS, MONTHLY SALES TAX FILING AND GENERAL RECORD FILING.
THE COVENANT GROUP CHATTANOOGA, TN
ACCOUNT EXECUTIVE (COMMERCIAL LENDING/SALES)
SOFTWARE: QUICKBOOKS, EXCEL 07/2011 02/2012
TO
● RESPONSIBLE FOR LOAN BUNDLING, LIAISING BETWEEN BANK AND BORROWER, COLLECTING SENSITIVE DOCUMENTATION, A/P,
BOOKKEEPING, CREATING FINANCIAL STATEMENTS, SCREENING LOANS, MARKETING. RECOGNIZED FOR BRINGING IN OVER $200MIL
IN COMMERCIAL LOANS IN THE FIRST 4 MONTHS.
TENNESSEE DEPARTMENT OF HUMAN SERVICES CHATTANOOGA, TN
ELIGIBILITY CLERK (ADMINISTRATIVE)
SOFTWARE: MAS 90 09/2011 10/2011
TO
● PROVIDED GENERALIZED ASSISTANCE TO ELIGIBILITY COUNSELORS AND ELIGIBILITY ASSISTANTS IN ROUTINE DAILY ACTIVITIES
ASSOCIATED WITH THE FAMILIES FIRST, FOOD STAMP, AND TENNCARE/MEDICAID PROGRAMS. PERFORMED ROUTINE PUBLIC
CONTACT WORK SUCH AS COLLECTING AND COPYING INFORMATION FROM (TANF) AND OTHER DHS PARTICIPANTS. DISTRIBUTED
PROGRAMMATIC SERVICE LITERATURE AND GENERAL INFORMATION TO TANF AND OTHER DHS PARTICIPANTS AND PROVIDERS.
PROVIDED TELEPHONE-SCHEDULING ASSISTANCE TO ELIGIBILITY COUNSELORS.
COUSIN, COUSIN, & BROWN ACCOUNTING SERVICES, INC. PALMDALE, CA
ACCOUNTING MANAGER/OWNER (ACCOUNTING/SALES)
SOFTWARE: QUICKBOOKS, ORACLE, SAGE, EXCEL, WORD 02/2007 10/2009
TO
● SET-UP ACCOUNTING SYSTEMS, CONFIRMED ACCURACY OF SOURCE DOCUMENTS, RECONCILED AND MAINTAINED A/P, A/R, AND
GENERAL LEDGER, PREPARED FINANCIAL STATEMENTS, BANK RECONCILIATIONS, PAYROLL, TIME SHEET DATA ENTRY, TRACKED
PURCHASE ORDERS AND EXPENSE ACCOUNTS, MONTH-END/YEAR-END CLOSINGS, AUDITED SALES TAXES, INSTITUTED FINANCIAL
CONTROLS, AND INTERNAL BUSINESS METRICS, CREATED POLICY AND PROCEDURE MANUALS, SPREADSHEETS AND PIVOT TABLES,
AND RAN QUERIES FOR FINANCIAL ANALYSIS, PREPARED SALES TAX FORMS AND MONTHLY AND QUARTERLY BALANCE SHEETS AND
INCOME STATEMENTS. USED SOFTWARE APPLICATIONS AND COMPUTER EQUIPMENT. PREPARED CORRESPONDENCE, REPORTS,
TECHNICAL DOCUMENTS, GRAPHS/CHARTS, FORMS, AND OTHER OFFICE SUPPORT MATERIALS.
●
ACCOUNTEMPS VARIOUS LOCATIONS, CA
FINANCIAL ANALYSTS (ACCOUNTING)
SOFTWARE: ORACLE, EXCEL 03/2007 10/2007
TO
● EXTRACTING DATA, CREATING SPREADSHEETS, AND TRACKING FRINGE BENEFIT INFORMATION. MONITORING AND PROCESSING
UTILITY TRADE FINANCIAL AND STATISTICAL DATA. RAN A VARIETY OF FINANCIAL DATA, MAINTAINING AND UPDATING FINANCIAL
MODELS AND PLANS. MAINTAINED AND ASSISTED IN DESIGNING FINANCIAL REPORTS. PROVIDED TREND REPORTING AND OTHER
ANALYSIS ON AN AD-HOC BASIS. PERFORMED ADDITIONAL BUSINESS OPERATIONS DUTIES AND TASKS, AS REQUIRED.
COORDINATED CHANGES TO EXISTING REPORTS OR REQUIRED SUBMISSIONS FOR
NEW REPORTS ACROSS DEPARTMENTS. SUPPORTED FINANCE DEPARTMENT AND FINANCIAL ANALYSTS TEAM WHICH MAY INCLUDE
DUTIES SUCH AS: DATA ENTRY, DISTRIBUTING REPORTS, AND RESPONDING TO OTHER INITIAL DEPARTMENTAL REQUESTS.
MARWEST ACCESS CONTROLS, INC. CANOGA PARK, CA
ACCOUNTING/HR MANAGER (RETAIL ACCOUNTING)
SOFTWARE: QUICKBOOKS 5/2006 2/2007
TO
● PREPARED AND ANALYZED TRANSACTIONS TO SUPPORT THE FINANCIAL PROCESSES. RECORDED ACCOUNTING TRANSACTIONS VIA
JOURNAL ENTRIES, PERFORMED MONTHLY GENERAL LEDGER RECONCILIATIONS; ANALYZE RESEARCH AND RESOLVE OUTSTANDING
ISSUES. PERFORMED WEEKLY RECONCILIATION AND JOURNAL PREPARATION FOR "CLEARING ACCOUNTS" (IN A/R AND GL).
PREPARATION OF DAILY CASH DEPOSIT, IN-HOUSE CHECKS AND LOCKBOX. PREPARED MONTHLY RECONCILIATION BINDER FOR
REVIEW AND SIGN OFF BY SUPERVISORS. MAINTAINED OF MASTER CONTRACT BINDER. RECONCILED REIMBURSEMENTS (MONTHLY),
MONTHLY SALES AND USE TAX RECONCILIATION. PREPARED AND TRANSMITTAL OF BI-WEEKLY PAYROLL (ADP). PARTICIPATED IN
RANDOM INTERNAL AUDITS OF PETTY CASH, INVENTORY COUNTS, OR OTHER RISK AREAS, AS REQUESTED. GENERATED STANDARD
AND NONSTANDARD REPORTS. REVIEWED WORK FLOW PROCESSES; PROVIDES CONTINUOUS PROCESS IMPROVEMENT SUGGESTIONS
THAT HAVE A POSITIVE IMPACT TO THE INTERNAL CONTROL STRUCTURE. UNDERSTOOD AND FULLY UTILIZED BUSINESS SYSTEM FOR
ACCOUNTING PURPOSES. PROVIDED BACK UP FOR ACCOUNTS PAYABLE AND ACCOUNTS RECEIVABLE EMPLOYEES, AS REQUIRED.
PARTICIPATED IN SPECIAL PROJECTS, SUPPORTED HUMAN RESOURCES DEPARTMENT, AND OTHER JOB RELATED DUTIES, AS
ASSIGNED.
EDUCATION:
UNIVERSITY OF TENNESSEE AT CHATTANOOGA CHATTANOOGA, TN
BACHELORS OF LIBERAL ARTS 1993
ANTELOPE VALLEY COLLEGE LANCASTER, CA
ASSOCIATES OF BUSINESS/ACCOUNTING 2003
KELLER GRADUATE SCHOOL OF MANAGEMENT SHERMAN OAKS, CA
MASTERS OF ACCOUNTING AND FINANCIAL MANAGEMENT 2010
ADDITIONAL TRAINING:
BECKER CPA PREPARATION COURSES
SKILLS:
● A/P, A/R, GL, SOFT COLLECTIONS INCOME STATEMENTS
● ●
● BANK RECONCILIATION CLIENT WRITE-UPS MONTH-END CLOSING
● ●
● INTERNAL AUDITING PURCHASE ORDER PAYROLL/PAYROLL TAX FORMS
● ●
● BENEFIT ADMINISTRATION EXPENSE ACCOUNT TRACKING CUSTOMER RELATIONS
● ●
● BUDGET MANAGEMENT FINANCIAL REPORTING UNDERWRITING
● ●
● FINANCIAL ANALYSIS BALANCE SHEETS SALES TAX FORMS
● ●
● LOAN BUNDLING SCREENING DEALS LIAISING W/BANK & CLIENTS
● ●
● ORACLE ● QUICKBOOKS ● EXCEL(V-LOOKUP, PIVOT TABLES)