Software Developer Management

OBJECTIVE

I am seeking a full time position where I can use my skills, education and

work experience with software programming, networking, troubleshooting, and

IT support skills to improve operations and efficiency.

EDUCATION

Oklahoma Christian University, Edmond, OK: MSE in Electrical and Computer

Engineering (GPA: 3.9/4.0). December 2014.

Adventist University of Central Africa, Gasabo, Kigali, Rwanda: BS in

Information Technology (Information Management), GPA: 3.6. December 2012.

Languages: Fluent in English, Kinyarwanda and French

IT CAPABILITIES

. Software development using ASP.Net (C#), Java, C, C++ and PHP

languages, CSS, HTML, XML Javascript/Jquery, Ajax, WCF, TFS

. Computer networking, database management systems (Mysql, Oracle and

SQL Server) and Help Desk support

. Microsoft C# programming, Microsoft Technology Associate [MTA] and

Microsoft Certified Technology Specialist [MCTS] certificates

. Ms Office (word, excel, access and power point) and Hardware (Computer

Maintenance)

WORK EXPERIENCE

IT Intern, Africare, Washington, DC

(January 2015- Present)

. Manage the installation of new computers, software and network devices

. Maintain IT asset inventory, install network printers and allocate

them to users

. Provide efficient help desk assistance to employees and monitor and

troubleshoot network problems

Student worker, Oklahoma Christian University, Oklahoma City, USA

(January -December 2014)

. Learned: how to be a self-manager, to attend to many clients on

pleasure, and improved my communication, teamwork, and listening

skills

IT User Support, Bank of Kigali, Kigali, Rwanda

(October-December 2013)

. Managed help desk support for the Credit, Retail, and Risk departments

. Performed credit analysis using Delta system and Microsoft Excel

. Advised the department head regarding customers' credit worthiness

. Performed daily data analysis and produced ad hoc reports in a timely

fashion

Cashier, Bank of Kigali, Kigali, Rwanda

(August -October 2013)

. Worked with various clients, handled a large sum of money daily and

gave a quick and efficient service

. Learned how to keep myself calm in case of insults, think fast and

answer to all client questions.

. Used Delta, Moneygram, and western union systems,

Software Developer Intern, Rwanda Development Board, Kigali, Rwanda

(October 2012 - June 2013)

. Customer Relationship Management Software( ASP.NET(C#), Javascript,

CSS, HTML, SQL server 2008)

< Tested and deployed the system on time

< Trained employees and assigned security rights

. Email and Document Tracking Software

< Provided technical support for document tracking systems in public

Institutions

< Trained IT Officers in each Rwandan district and created new users

with security rights

< Tested the system and troubleshoot problems related to the system

< Assisted with the implementation of the system

. Online Client Service Charter System( ASP.NET(C#), Javascript, CSS,

HTML, SQL server 2008)

< Analyzed, developed and tested the system

< Trained the software developer

. Online Booking System ( ASP.NET(C#), Javascript, CSS, HTML, SQL server

2008)

< Tested and debugged the system

< Trained users, assisted in the management of the database and

provided daily support

Training Courses, NetHope Academy, Kigali, Rwanda (July

2012- May 2013)

. Installing, Upgrading, Migrating and Configuring Windows 7 client

. Communication, team player, effective listening, and working under

stress skills

Data entry agent, Rwanda Local Development Support Fund, Rwanda

(September- November 2012)

. Learned how to get the most out my day and how to manage my stress

IT Intern, Rwanda Revenue Authority [RRA], Kigali, Rwanda

(August-October 2010)

. Built computers from start point, managed setups and provided support

. Monitored employees daily connection to the network and devices

. Diagnosed, replaced malfunctioning computer components and

troubleshooted network

COLLEGE PROJECTS (using Visual studio ASP.NET (C#), Javascript, CSS, HTML,

Crystal Reports, SQL server)

. My Thesis Project "Design of An Information Management System Of

Research Project Writing At Auca": This software monitored how

students choose their research topics, helps AUCA be sure that no two

students write on the same topic and helps students to access

information about research projects. (October 2011-January 2012)

. Mutara Polytechnic University's Students management system: This

system was supposed to register a new student in their departments,

give the opportunity to choose their courses and gave them

marks(October 2010)

ACHIEVEMENTS

. Selected by the Rwanda Education Board to present my research project

at a meeting on the use of technologies in Rwandans' education

. Promoted in three months during my probation period at Bank of Kigali

. Elected as an employee of the month at Oklahoma Christian University

. In charge of tutoring my college promotion's group where most of my

colleagues finished with a second upper grade.

CLUBS

. Tuseme club: helps young people to speak for their rights

. Heroes club: teaches youth how to behave and become future heroes

. Anti-SIDA: trains youth to teach the society how to fight against HIV-

AIDS

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