Customer Service Sales

Dolores Tucker – Perez

***** **** ***** **

Houston, Texas 77068

Cell- 832-***-****

*********@*****.***

Objective: An interesting position with a established company.

Experience: NCO/APAC

Position: Customer Service Clerk November 2011 to January 2014

Worked in telephone sales for Penny Talk, Best Buy online sales.

Took credit card payments over the telephone for online purchases.

Experience: Hambrick Ins. Agency 3203 FM 1960 W. #1 Houston, Texas 77068

Position: Customer Service Clerk May 26, 2009 to September 23, 2011

Duties: Open and Close office on a daily basis. Answered inquiries about auto and home

insurance by telephone and in person, filed customer information. Took cash and credit

payments. Made calls to mortgage companies for payments of polices. Made reminder

payment calls to customers.

Experience: Steve Soyebo Ins. Agency Houston, Texas

Position: Customer Service Clerk August 2008 to May 2009

Duties: Same as above. Made deposit to bank

Experience: First Quality Health Care Houston, Texas

Position: Customer Service Clerk March 2000 to January 2009

Duties: Opening and closing of office on daily basis. Medical billing, made calls for payment

to insurance companies. Called appointment for patients and filing.

Education: Texas College Medical and Dental 610 East Houston, Texas

Graduated 1985 Dental Assistant

Languages: Fluent in both spoken and written English and Spanish.

References: Available upon request.

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