Customer Service Sales
Resume:
CHARLES S. ROGERS
***********@***.***
Englewood, CO 80110
EDUCATION
IRS Enrolled Agent Designation
Education
• Regis University, Denver, CO Bachelor of Science, Accounting
• Bookkeeping Certified
• Quick books Pro Advisor
• DeVry, Bachelor of Science in Computer Information Systems
EXPERIENCE
Tax Internship
Fraser and Waldrop CPAs 2015
• Complete tax returns
• Provide office duties for tax professionals using office protocol
• Filing
• Database work
Cashier
Safeway, Englewood, CO 2013 to 2014
Customer Service Professional 2014 to present
H & R Block Tax Office
• Provide office duties for tax professionals using office protocol
• Answer phones for office
• Ring up customer items
• Make outbound calls
• Provide customer service for scheduled and walk-in clients
Inside Sales
Dish, River point, Littleton, CO 2013
Seasonal Dock
Macy’s Department Store, Cherry Creek Mall, Denver, CO 2012 to 2014
Customer Service Phone Support at IBM
CCI-Intuit: Worked the 2012 tax season for customer
support for TurboTax and Apple iPhones 2012
Dock
Macy’s Department Store, Lone Tree Park Meadows Mall, CO 2011 – 2012
Floor Recovery
Macy’s Department Store, Broomfield Flatirons Mall, CO 2008 – 2009
Customer Service Representative
Foley’s Department Store, Littleton, CO 2003 - 2005
• Provided exceptional customer service by taking items bought by
customers and loading them into their vehicles. Talked to customers
to make sure they were given proper service by sales people.
• Assisted Sales Associates and Managers with a variety of tasks on
as-needed basis, such as providing supplies for their sales stations and
helped maintain clean work areas.
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