Human Resources Manager

SHANNON AHING, C.H.R.L.

*** ****** ****** ****, ******, Ontario L1N9R6 . 905-***-**** .

************@*****.***

OBJECTIVE

To obtain an HR Coordinator role with OLG

RELEVANT SKILLS

. Strong leadership skills, analytical, problem solving and conflict

resolution capabilities and excellent people management skills

. Well developed research, planning and organizational skills

. Ability to effectively relay information to others

. Effectively share knowledge and encourage development of others to

achieve specific team goals

. Expert knowledge of ADP people@work, ADP Vantage and MS Office Suite

i.e. Word, Excel, Power Point, Internet Explorer

RELATED EXPERIENCE

Human Resources Coordinator

January 2011 - Present

Messier-Bugatti-Dowty

. Special HR related projects including:

o HRIS and LMS implementation (ADP Vantage)

o write/update policies

. Travel Policy

. Professional Fee Reimbursement Policy

. Onboarding Guide for Managers

o Internal Recruitment campaign

o Create Strike Preparation Manual for HR staff

o propose and implement new HR processes and procedures

o Streamline GPEC report (International resource planning tool)

which dramatically reduced the time required to produce the

report

. Recruitment and Onboarding

o New Hire Orientation Coordination

. Added tracking on 'New Hire' spreadsheet, this change

ensured that every employee participates in this essential

training

. added hyperlinks to New Start Checklists to increase

efficiency

o On-boarding, new hire orientations and induction paperwork

o Prepare and present induction package for new hires

o Conduct reference checks

o Represent company at career fairs

o Coordinate 'Take Your Kids to Work' Day

o Manage the 'employee referral program'

. Training

o Coordinate arrangements for in-house training programs (up to 10

per day)

o Advise employees and management on availability of appropriate

training including reoccurrence/recertification dates

o Liaise with facilitators/suppliers regarding logistical details

o Track evaluation forms and monitor progress of in-house training

o Maintain accurate training records including but not limited to:

data entry into HR database (ADP), stamp system, and training

matrices

o Generate and maintain various reports, presentations, measures

of performance related to training activities and quarterly

corporate reporting

o Provide process manager with data concerning process performance

according to deadline

o Approve and maintain Job Related Training, Education Assistance

Program and Professional Reimbursement Applications

o Streamline reporting and record keeping system reducing time

spent on process and data entry

o Streamline course codes in ADP by removing duplicate codes and

implementing consistent nomenclature

. Benefits

o update benefits directly on Sun Life Plan Administrator website

o process online WSIB claims

o track, validate and reconcile company stock purchases available

to employees

. Employee Relations & Labour Relations

o Member of 2013 Collective Bargaining team

o Participate in investigations and subsequent progressive

discipline meetings and grievance hearings

. Compensation

o Compile salary and other HR statistics for reports and

government compliance activities - hours of work, employment

equity recording and reporting. Complete compensation and

employment surveys.

o Assist employees with the purchase of company shares

. First point of contact with employees

o Liaise with employees and managers on routine HR inquires,

providing information and support regarding company policies,

badges, benefit, forms, job postings, upcoming events, training

etc.

. Ensure HR policies, processes and documents are up-to-date and

accessible on a shared drive

. Internal Communications

o develop and publish material on the Information Screens

o create and maintain HR pages on INSITE

o compose and send out internal communications via email to

'Toronto All'

o update bulletin boards for employees that do not have access to

email.

Human Resources Associate (Student Work Placement)

November - December 2009

Community Lifecare Inc., Pickering, ON

. Develop an Emergency Plan / Pandemic Plan for Community Lifecare

Inc.'s corporate office and assess and document the preparedness of

the Human Resources department for an influenza pandemic.

. Organize, monitor and develop tracking tools for WSIB Claims and

identify return to work opportunities

. Develop a full performance management process communication program

with supporting documentation

ADDITIONAL EXPERIENCE

Independent Contractor, Whitby, ON

Office Support Services

September 2006 - January 2011

dealerAccess Canada Inc, North York, ON

Manager, Customer Care

September 2001 - March 2004

NTG Clarity, Markham, ON

Technical Business Analyst - Contract Position

June 2001 - September, 2001

Axxent Telecommunications, Toronto, ON

1997 - 2001

Manager, Network Operations - Process and Results

January 2001 - April 2001

Technical Business Analyst

2000 - 2001

Supervisor, Network Operations

1998 - 2000

Supervisor, Provisioning

1997 - 1998

EDUCATION and PROFESSIONAL CERTIFICATION

Certified Human Resources Leader

February 2014

HRPAO, Durham, Ontario

Human Resources Management Graduate Certificate

Graduated 2009

Durham College, Oshawa, Ontario

. College Honour Roll having completed all academic course requirements

with an overall average of 91.2%.

Bachelor of Arts in Sociology

Graduated 1996

York University, Toronto, Ontario

PROFESSIONAL DEVELOPMENT

Navigating the Employment Standards Act

April 2015

HRPA, Durham, Ontario

Knowing Your Rights: Managing employees with illness or WSIB injuries

April 2015

HRPA, Durham, Ontario

The Duty to Accommodate: Disability, Mental Illness and Family Status

March 2014

HRPA, Durham, Ontario

A Complete Guide to Employment Law

November 2014

HRPA, Durham, Ontario

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