Customer Service Insurance

GINGER WEEKS

*******@*****.*** • 706-***-**** • Martinez, GA 30907

Financial analysis and reporting

Financial Analyst undertakes complex assignments, meets deadlines and delivers results, possesses

practical knowledge in finance and markets, and operates with a strong sense of accuracy and

urgency.

Accounting • A uditing • F inancial Reporting • Compliance • C lient Relations

•Accounts Receivable • Accounts Payable

professional Experience

Club Car via AccuStaff-Evans, GA 30809 11/2014-present

Customer F inance

Responsible for accounts receivable, special accounts, invoicing, monthly reports, and providing customer

service.

Kea Concepts-Augusta, GA 6/2014-12/2014

Assistant/Accountant

Responsible for training weekly payroll, accounts payable, accounts receivable, and balancing bank

accounts.

Westwood-Skilled Nursing Facility-Evans, GA 5/2011-4/2014

F inancial Analyst

Responsible for billing for Medicare, Medicaid, commercial insurance, and private pay, working with

automation of systems and processes, collaborating and establishing strong work relationships with

insurance companies,

communicating effectively both orally and in writing to customers, insurance companies, and administration,

determining priorities, understanding the relationship of central accounting procedures to departmental

operations, verifying insurance coverage, posting payments and making deposits, providing customer service

in person and by telephone.

Jefferson Hospital, Louisville, GA 7/2007-5/2011

Collections Specialist

Responsible for resolving collection disputes and patient obligations, liaison with collection company and

physician billing, compiling annual reports for Medicare Bad Debt Accounts and Georgia Indigent Trust

Fund, billing Medicare, Medicaid, and Commercial Insurance, maintaining database for the Georgia

Indigent Trust Fund, interviewing clients for Indigent Trust Fund Program: posting payments and

contractual adjustments, researching and reviewing accounts, providing customer service in person and by

telephone.

Met Life Home & Auto Insurance, Louisville, GA 2/2006-3/2007

Property and Casualty Specialist

Responsible for marketing, prospecting, and selling insurance for auto and home insurance, customer service

in person and by telephone, managing office supplies and machines.

State Farm Insurance, Louisville, GA 7/1989 - 1/2006

Office M anager/Assistant/Licensed Representative

Responsible for managing and t raining of staff, calculating employee payroll, tax preparation, for marketing,

prospecting, and selling insurance for auto, home, and health insurance, servicing customers, filing and

following up claims.

Education

University of Phoenix, Phoenix, AZ 4/2002 - 8/2005

Bachelor of Science in Business/Administration

SKILLS

AS400 • M apics • PeopleSoft • QuickBooks • K ronus • E pic • Sage

Microsoft Office Word • E xcel • Publisher • PowerPoint • Access

References

Available upon request.

Contact this candidate