Production & Operations Management, ISO 9001-2008, QA/QC, Health & Sa

DERICK D'SOUZA

REGENCY TOWER,

NR. MEGA MALL,

AL QASSIMIYA, SHARJAH, UAE.

+971********* (DUBAI) / +919********* (INDIA)

E-mail: ******.*****@*****.***

CAREER OBJECTIVE

Commitment to quality, consistency, reliability and ability to accept every assignment as a challenge.

I look forward for an exciting and challenging career in a growth-oriented organization, which could

utilize my skills, capability and potential to the maximum, providing a better learning environment and

personal development and to culminate in fulfilling my professional & organizational goals.

PROFILE

• An astute and result oriented Engineering Professional with over 12 years of overall experience

4 yrs as Production & Operations Manager.

• Possess excellent sales & customer service skills along with production coordination skills.

• Proven skills in enhancing overall production and processing management & administration.

• Well versed with efficiently handling all activities and maintaining Quality.

• Ability to learn and adjust quickly in different environment.

• Inventory and materials planning

• Capacity planning,

• Dispatch planning,

• Responsibility for product and Process Quality.

• TPM Implementation,

• Process Improvement & Standardization,

• Troubleshooting in continuous plant and sharing best practices across plants.

• Responsible for ensuring adherence to Safety & Environment norms

KEY SKILLS

• Strong organizational and time management skills.

• Ability to multi-task and perform under pressure.

• Ability to follow instructions and meet deadlines.

• Generally positive, pleasant, efficient and effective personality.

EDUCATION & CREDENTIALS

• MBA from Amity Center for E-learning, Amity University, Noida, India in 2012

• DME from Institute of Ship Building Technology, Vasco-Da-Gama, Goa in 2001

• Intermediate fromSt Xaviers HSS, Goa Board Secondary Education, Goa in 1997

S.S.C. from ST Britto’s HS, Goal Board of Secondary Education in 1995

•

PROFESSIONAL EXPERIENCE

LIFE COMPANION – (Dubai): From Nov 2013- Presently working

Designation : Operations Manager

Material and manpower resource management, optimization and control. Responsible for day to day

operations and business management of the company. Procurement of materials. Distribution of products

to the various hospitals across UAE. Entry of products in the system, Deliveries and Invoicing etc.

Collection of checks. All system recordings. Etc.

TECHNO Factory – UPVC Doors & Windows (Abu-Dhabi): From Aug2012 Till Oct 2013

Designation : Operations Manager

• Responsibilities : • Material and manpower resource management, optimization and control.

Ensure optimum utilization of available equipment, space and HR necessary to attain manufacturing

objectives., Quality Assurance and Quality Check documentation. Carry out internal ISO audit of the

factory., • Being the Management Representative of the Factory maintaining the ISO 9001-2008, ISO

14001and OSHAS 18001 documents of the Company. Preparing BOQ and preliminary production &

operational schedule of projects consisting of Villas & Buildings. Monitor and track the daily

production schedule providing input on risks to the project delivery. Chair and minute weekly

production meeting. Maintain strict quality control procedures - this necessitates regular testing of

materials, visual inspections of work and factory workmanship. Make sure the product is meeting the

level of quality demanded by the client and must investigate the root cause if quality is not met and

procure a solution. Monitor and track the procurement schedule providing input on risks to the project

delivery in conjunction with the Project Coordinators feedback. Approve Material Requisition for

materials, tools and spare parts, etc. Approve Sample Requests. Liaise/co-ordinate between office,

factory, and site. Ensure that company’s ISO process and procedures is employed in strict compliance

with company policy. Coach, mentor, motivate and supervise Engineers, Supervisors, & Technicians

and influence them to take positive action and accountability for their assigned work. Monitor and

evaluate labour performance and leave schedules. Ensure that safety standards are being maintained

and the workers are abiding the workplace safety rules. Recommend improvements in the plant

facilities, administrative policies and procedures, coordination of sales and production and other

processes that may contribute to the overall effectiveness of the organization. Machinery maintenance

scheduling and efficiency control. • Ensuring daily, weekly and monthly targets are achieved.

Updating organization chart, compiling daily, monthly reports and handling office mails, • Planning,

Scheduling and coordinating all operations and administration task at the Project Sites and Fatory .

Liaising with the Project Manager for the delivery of finished goods to the sites, •, Handling Villa &

factory operations, co-ordination with technical / production and quality team, handling PPC

functions, commercial and logistics activities, MIS reports, team management etc. Make sure of

product delivery in time • Ensure that safe work practices and standard operating procedures are

followed. • Conduct tool box talks when required., HSE trainings to eliminate injuries and preserve

company assets. Monitoring process,quality check on the profile, and glass shops. •Reporting to the

General Manager.

ETA-Prime Technologies L.L.C.-Fire Protective Coating Division (Dubai): From Jan 2008 To

July2012

Designation : Production & Operations Manager

Responsibilities : • Responsible for Plant & Site Performance. Ensure that the desired production

volume, productivity and product quality are attained. Material and manpower resource management,

optimization and control. •Carrying out installations and maintenance functions at High Rise

Buildings. Direct the production, Quality, Logistics, maintenance departments to deliver as efficiently

as possible. Analyze Production and take timely and corrective action. Review production reports by

Engineers, Supervisors, technicians in all departments. Work closely with the production management

team and help them to achieve operating objectives. Reduce waste. Direct Engineers, Supervisors to

train all operators to analyze data collection and take action. Quality Assurance and Quality Check

documentation. Carry out internal ISO audit of the factory., • Being the Management Representative

of the Factory maintaining the ISO 9001-2008, ISO 14001and OSHAS 18001 documents of the

Company. Monitor and analyze job cost reports, Remove bottlenecks and making a balanced

production system improvements and modifications on a continuous basis. Responsible for handling

of equipment performance qualification and report production deviation Trouble shooting and

handling of equipments. Maintaining these standards of operations at factory and sites. Machinery

maintenance scheduling and efficiency control, • Ensuring daily, weekly and monthly targets are

achieved. Budget Planning. Updating organization chart, compiling daily, monthly reports and

handling office mails • Develop and implement operational improvement systems such as the

Customer Complaint and Corrective Action Reports to collect data, identify problem areas and build

teams to improve the process. • Liaising with the site supervisors for the delivery of finished goods to

the sites, •, Handling factory, Projects operations, handling manpower, co-ordination with technical /

production and quality team, handling PPC functions, commercial and logistics activities, MIS reports,

team management etc. Make sure of product delivery in time • Ensure that safe work practices and

standard operating procedures are followed. • Conduct tool box talks when required, HSE trainings to

eliminate injuries and preserve company assets., • Anticipating the daily material requirement of the

technical staff., •Reporting to the General Manager.

CHEVRON -BNE (Kuwait): From Oct 2005 To Jan 2008 Designation : Mechanical Engineer: (Oil &

Epoxy Paint Section)

Responsibilities : •, Maintenance of all the Machinery, Generators, Pumps, Oil Booms, Pontoon,of the

company Reportable to the Port Engineer., •, Planning, managing, and implementing evaluating complete and

effective maintenance support activities., •, Supervise the maintenance work carried out on the machineries.,

•, Responsible for implementing planned maintenance programme for the plant and machineries of the

company., •, Quality Assurance and Quality Check Documentation., •, Maintain inventory of all capital

expenditures including appliances., •, Ensure that safe work practices and standard operating procedures are

followed at the Port., •, Presenting daily maintenance report to the Port Engineer., •, Maintenance carried out

on the SBM at The Mina Alzoor Port,

MetPro Industries(India): From Mar 2003 To Sept 2005 Designation : Factory Supervisor (Powder

Coating on Steel & Aluminium):

Responsibilities : •, Aluminium & Steel Powder Coating . Ensure that safe work practices and standard

operating procedures are followed., •, Preparing Daily production reports., •, Maintain the plant and

equipments of the company., •Watching parameters of function on Powder Coating plant for abnormalities

and work on measures to bring them to the normal values., • Monitoring the PH-value of the service tanks by

lab tests. • Do the quality check of the final product before dispatch., Make sure of product delivery in time

Tests water samples to determine ph, colour, conductivity, phosphates,nitrites, nitrates, chlorine etc and

record it in system • Oversee the work carried out in the production department for safe and smoothe

operation of the plant and equipment., • Responsible for developing planned maintenance programme for the

plant and machinery of the factory., • Anticipate the daily material requirements of technical staff. Handling

plant operations, handling manpower, co-ordination with technical / production and quality team, handling

PPC functions, commercial and logistics activities, MIS reports, team management etc.

Air Affair. (Goa, India): From Nov 2001 To Dec 2002 Designation : Service Coordinator cum Office

Administrator:

Responsibilities : • Manage office administration and after sales services of Air conditioners. Providing

services as per warranty cards., • Responsible for assigning sites to the the Technicians., • Preparing daily

Service and Installation report to the General Manager. • Anticipating the daily material requirements to the

technicians also responsible for maintaining the tools, machinery and assets of the company, • Responsible

for identifying and implementing preventive maintenance of machinery of the company., • Taking AMC’s

form customers and assigning Technicians on them.,

ACADEMIC PROJECT

Solar Panel Drier:

• It is a Panel drier used for drying food items

• It is to be used in households or Small Scale industries.

COMPUTER SKILLS

Operating System: Windows Vista, XP, 98, MS Word,PowerPoint & MS Project

WORKSHOPS ATTENDED

• ISO 9001-2008 Training, Dubai, UAE. (3 days)

• Time Management training Dubai UAE (1 day)

PROJECTS COMPLETED

• Dubai Metro

• Palm Jumeirah Monorail System

• Al Mas Tower

• Al Nasar Sports Club

• Business Bay Towers

• Taj Grandeurs

• Mirdif City Centre

• Emirates Financial Tower

• Princess Tower –Worlds Tallest Residential Tower etc.

TRAINING/CERTIFICATIONS

• ISO 9001-2008

• First Aid Training Certificate –(Goa, India)

PERSONAL DETAILS

rd

Date of Birth: 23 JUN 1979

Father’s Name GEORGE CAETANO D’SOUZA

Languages Known: ENGLISH,HINDI,KONKANI

Nationality: INDIA

Current location: DUBAI

Visa status : EMPLOYMENT

Driving Licence: UAE/ INDIA

Notice Period: Nil

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