Manager Sales Associate

DANIELLE CLENNON

562-***-**** Job Experience

********.*.*******@*****.*** Server, Hostess, Intern, Historic Hotel Bethlehem; Bethlehem, PA 2014 -

! Present

**** ******** **** ******* **** management skills by analyzing restaurant demand and

adjusting performance as necessary.

Bethlehem, PA

18017 Communicate well with kitchen staff to minimize errors.

Become familiar with POS system to take and relay food orders efciently.

Regularly check on tables to satisfy all guests needs.

Complete running and end-of-shift side word (e.g. polishing silverware,

stocking hutch, clearing and resetting tables).

Assist other employees to the best of ability.

Abide by all food and safety regulations.

Use Micros and OpenTable to analyze reservation data, and write reports to

recommend stafng and food demand.

Server, Moravian Village of Bethlehem; Bethlehem, PA 2010 - 2014

Set up dining room as instructed by supervisor.

Attend menu meetings to become familiar with new entres and take note

of any allergies.

Greet residents and show them to their tables; be open to all questions.

Serve food and/or beverage(s) in the order requested and to the

expectations of the supervisor and residents.

Replenish beverages as necessary, and check with residents for overall

satisfaction.

Promptly remove dishes as residents complete each course.

Abide by all state, federal, and corporate requirements pertaining to serving

alcoholic beverages.

Complete side work and reset designated section in a timely fashion.

!

Sales Associate, HomeGoods; Collegeville, PA 2013 - 2014

Customer engagement.

Answer any and all questions pertaining to store and merchandise.

Ring up customer purchases when ready for checkout process.

Follow store protocol for any returns or exchanges.

!

Secretarial Volunteer, Moravian Church Center; Bethlehem, PA 2011

Take direction on a day to day basis, e.g. making photocopies, ling,

preparing packets for meetings, selling merchandise at Synod, folding and

labeling letters.

Education

Ursinus College, Collegeville, PA B.S. Computer Science, 2015

Skills

Coursework: Intro to Computer Science; Object-Oriented Design; Discrete Math;

Statistics; Computer Architecture and Organization; Mobile Applications

Development; Web Programming; Software Development; Computer Graphics;

Data Structures and Algorithm Analysis; Principles of Programming; Computer

Networks

Programs: Dreamweaver, Microsoft Ofce, MySQL, OpenTable

Languages: Java, C++, Python, PHP, HTML, JavaScript, Scheme, Prolog

Platforms: Windows

References

John Romano: 610-***-****

Dining Manager at Moravian Village of Bethlehem

Richard Buckmaster: 610-***-****

Assistant Manager at HomeGoods

Gloria Reisinger: 610-***-****

Supervisor of volunteer work at the Moravian Church Center

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