Nancy Lebron

**** ************ ****. *** ***

Parma Heights., OH 44130 Perm. Cell 216-***-****

acpy9v@r.postjobfree.com

EDUCATION

Dyke College Cleveland State University

Education On-going

SKILLS

. Bilingual: Speak, read and write Spanish fluently; Notary Public (Exp.

2017); Reporting Skills, Administrative Writing Skills, Microsoft Office

Skills, Managing Processes, Organization, Analyzing Information,

Professionalism, Problem Solving, Supply Management, Inventory Control,

Verbal Communication; Internet research; knowledge of HTML format;

dictation; transcription

WORK EXPERIENCE

Bilingual Field Enrollment Agent. - Cognosante

(Contract) December 2013 - April 2015

Cleveland, OH

. Assist beneficiaries with all aspects of the enrollment / disenrollment

process using the CMS system, including:

. Assist with profile creation and update

. Assist with Explanation of Eligibility Determination

. Assist with Plan Comparisons

. Walk through the enrollment process with the beneficiary, including data

input if necessary

. Represent CMS and Cognosante within the community

. Attend local community events, health fairs, and other assigned venues to

reach the targeted population

. Provide services at kiosks and booths at local businesses and community

organizations

. Provide general customer service

. Make referrals to other community organizations and services

. Follow all approved standard operating procedures and other applicable

state and federal regulations

September 2011 to March 2013

Store Banking Specialist - Huntington National Bank

Cleveland, OH

. Meet goals and build relationships by uncovering the financial needs and

expectations of customers and local businesses.

. Open new accounts and generate loans and follow-up on loan process from

to close (Consumer First, Equity, Vehicle, etc.)

. Sell and refer specialty products and resolve customer inquiries

June 2009 to September 2011

Retail Sales Associate - T-Mobile Communications

North Olmsted, OH

. Build customer confidence by making the store experience interactive,

engaging and reassuring.

. Maximize customer experience by "solving the whole problem" (as opposed

to pushing products).

. Maintain the visual appeal of your store; order product through SAP

. Make the most effective use of store displays and interactive devices for

each of your customers.

. Keep abreast of the rapidly evolving T-Mobile technology.

. Develop positive customer relationships

. Average 95-100% of monthly sales quota; was given Highest Percentage Post

Paid award for averaging over 120% of the Post Paid monthly quota for 4

months in a row

April 2007 to May 2008

Personal/Executive Assistant to Reverend Bob Larson - Spiritual Freedom

Church

Scottsdale, AZ

. Book weekly/bi-weekly Bob Larson Seminars; book hotel meeting room, AV

equipment and coordinate meeting room setup; update event schedule; make

all necessary travel arrangements; prepare detailed event travel itinerary

. Serve as liaison between Rev. Larson and media (major magazines and

television networks that want to book Rev. Larson for interviews); Maintain

strict confidentiality

. AV set up at church for Saturday class & Sunday service

. Type seminar notes; scripture memory for Rev. Larson

. SFC product inventory; purchase office supplies; Rev. Larson personal

errands

. Misc. web research; translated various church/ministry forms; Create and

send Christmas cards to over 500 church members; Petty Cash reimbursements

. Create and design flyers for church events; proof website daily; count

church offerings

November 2006 to April 2007

Executive Assistant to VP of Sales and VP of Operations - Forever Living

Products Int'l

Scottsdale, AZ

. Process month end distributor bonus checks in the Caribbean market via

JDE data base

. Process Regional Sales Director monthly meeting allowances

. Coordinate Manager training sessions held out of town; coordinate

catering, lodging, etc.

. Process both VP's expense report, travel arrangements, work under little

supervision

. Travel with VPs to Rallies and Summits for Regional Sales Directors

nationwide

. Provide support to Regional Sales Directors and Product Center Managers

. Assist in creating monthly newsletter using Quark publishing software

. Verify bi-weekly timesheets before forwarding to Payroll Manager

. Attend weekly Sales VP meetings

. Handle confidential information on a daily basis . Create documents using

Word, Excel & other duties as needed

June 2006 to August 2006 (Temporary Position)

HR Staffing Coordinator/Administrative Assistant - Lubrizol Corp.

Wickliffe, Ohio

. Schedule candidate interviews - reserve rooms, prepare interview packets,

travel arrangements

. Schedule evaluation sessions / meetings (for all levels of company

executives) using Microsoft Outlook . Post new openings on company

website, Monster.com and Careerbuilder.com

. Create folders in Outlook for incoming resumes; screen resumes for those

meeting basic qualifications

. Input and track "EEO Involuntary Disclosure" forms via Excel

. Mail out offer packet to selected candidate and process closed out

openings

. Prepare documents using Word, Excel & other duties as needed

March 2002 to July 2002 (Temporary Position)

Executive Administrative Assistant - Richard L. Bowen & Associates, Inc.

Cleveland, Ohio

September 1991 to June 1996 (5 YRS)

Administrative Assistant to County Architect - Cuyahoga County

Commissioners - County Architect's Office Cleveland, Ohio

. Prepare correspondence using Microsoft Office Word for Windows

. Edit and type financial reports regarding construction contracts

. Handle confidential information on a daily basis

. Type construction contracts for County projects

. Schedule appointments for County Architect

. Process office requisitions and invoices

. Light filing, order office supplies day-to-day day-to-day duties

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