Customer Service High School
Resume:
Professional summary
Goal-oriented person dedicated to high levels of customer satisfaction and meeting
aggressive business goals. Fast learner and hard worker with specialized knowledge
in customer service and problem solution.
Outgoing individual offering superb customer service proficiency and passion for
exceeding sales goals. Results-oriented professional, specializing in rescue
training and money handling. Professional and different with unique ability to relate
to diverse clients.
skills
Customer and Personal Service
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Public Safety and Security
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Monitoring
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Speaking
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Active Listening
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Education and Training
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Critical Thinking
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Learning Strategies
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Computers and Electronics
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Service Orientation
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English Language
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Customer and Personal Service
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Time Management
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Troubleshooting
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Persuasion
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experiance
Shang-la west, Fort Wayne, Indiana
Waitress, Jan 2015- Feb 2015
Check with customers to ensure that they are enjoying their
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meals and take action to correct any problems.
Collect payments from customers.
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Write patrons' food orders on order slips, memorize orders, or
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enter orders into computers for transmittal to kitchen staff.
Take orders from patrons for food or beverages.
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Check patrons' identification to ensure that they meet
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minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve
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specialty dishes at tables as required.
Present menus to patrons and answer questions about menu
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items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
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Prepare hot, cold, and mixed drinks for patrons, and chill
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bottles of wine.
Roll silverware, set up food stations or set up dining areas to
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prepare for the next shift or for large parties.
Inform customers of daily specials.
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Explain how various menu items are prepared, describing
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ingredients and cooking methods.
Prepare tables for meals, including setting up items such as
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linens, silverware, and glassware.
Remove dishes and glasses from tables or counters, take them
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to kitchen for cleaning.
Perform cleaning duties, such as sweeping and mopping
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floors, vacuuming carpet, tidying up server station, taking out trash,
or checking and cleaning bathroom.
Escort customers to their tables.
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Fill salt, pepper, sugar, cream, condiment, and napkin
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containers.
Describe and recommend drinks to customers.
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Provide guests with information about local areas, including
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giving directions.
Little Caesars, Fort Wayne, Indiana
Cashier, Jun 2013- Nov 2013
Receive payment by cash, check, credit cards, vouchers, or
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automatic debits.
Issue receipts, refunds, credits, or change due to customers.
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Assist customers by providing information and resolving their
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complaints.
Establish or identify prices of goods, services or admission,
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and tabulate bills using calculators, cash registers, or optical price
scanners.
Greet customers entering establishments.
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Answer customers' questions, and provide information on
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procedures or policies.
Process merchandise returns and exchanges.
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Maintain clean and orderly checkout areas and complete other
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general cleaning duties, such as mopping floors and emptying trash
cans.
Stock shelves, and mark prices on shelves and items.
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Kalahari Resort and Spa, Sandusky, Ohio
Lifeguard, Jun 2009 – Oct 2009
Examine injured persons and administer first aid or
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cardiopulmonary resuscitation, if necessary, using training and
medical supplies and equipment.
Rescue distressed persons, using rescue techniques and
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equipment.
Patrol or monitor recreational areas such as swimming areas,
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on foot, or from towers.
Inspect recreational facilities for cleanliness.
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Education
High school Diploma: General Studies
The crossing, Fort Wayne Indiana
May of 2014
Contact this candidate