Medical Assistant Manager

Jasmine L. Tennyson **** Ney Ave. Apt. E, Oakland, CA 94605 ● 415-***-**** ● ********@*****.***

OBJECTIVE Courteous, pleasant and effective individual seeking a rewarding position as an Administrative Medical Assistant. Offering relevant education and appropriate skills to maximize operations at any medical facility.

SKILLS

• Efficient and reliable team player

• Proficient and detailed in patient care

• Active listener and highly dependable • Effective in a fast-paced medical environment

• Adaptable to various demands of patients and physicians

• Persistent in maintaining patient confidentiality

PROFESSIONAL EXPERIENCE Front Desk Guest Services Agent April 2012 - Present

Best Western Tuscan Hotel – San Francisco, CA

• Process up to 200 guest arrivals and departures per day

• Adequately respond to all guest requests with courtesy

• Coordinate with housekeeping to ensure all special requests are handled promptly

• Assisting guests with making new reservations and cancelling reservations

Store Manager August 2011 - January 2012

Hickory Farms – San Francisco, CA

• Planned and prepared onboarding procedures of new hires including training and scheduling

• Oversaw management responsibilities such as inventory control, timekeeping, and closing deposits

• Managed and motivated associates to increase sales during peak holiday season

• Reduced customer complaints in order to improve customer satisfaction

General Office Clerk December 2010 - June 2011

Bank of the West – San Francisco, CA

• Provided administrative services to an office of 100+ bank and finance professionals

• Sorted and distributed all incoming and outgoing mail to employees

• Answered and routed all incoming communications from banker’s to the appropriate finance professional

• Maintained upkeep of conference and breakrooms throughout the office

Medical Assistant August 2009 - October 2010

Planned Parenthood – Pittsburg, CA

• Maintained accurate records of patient care, conditions, progress, and concerns

• Assisted patients in scheduling medical appointments• .

• Responded appropriately to the physical, emotional, and developmental needs of patients

• Provided reception services to patients and medical staff by using effective communication

EDUCATION Administrative Medical Assistant September 2013 - December 2013

Castro Valley Adult - Castro Valley, CA

Medical Assistant November 2004 June 2005

Bryman College - San Francisco, CA

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