Customer Service Administrative Assistant

Objective

Diligent and detailed-oriented administrative assistant with 3+ years of

experience who is knowledgeable in most office functions. Looking for an

opportunity to be apart of your company where my knowledge, skills, and

experience can be applied to the fullest. As an active employee involving

responsibility and working with others, I wish to help the company achieve

advancement and growth.

Employment History

McCormick & Schmick's Seafood & Steakhouse

Title: Hostess May

2015-Present

. Answer all restaurant calls as receptionist and transfer calls as

needed.

. Book all reservations for parties and banquets via Open Table

Notebook.

. Prepares the tables, laying out napkins and utensils, making sure the

condiments are refilled, performing all other preparation tasks.

. Staying updated on current menu choices, specialties and menu

deviations, knowing if the kitchen staff is running out of any

items...etc.

. Maintaining proper dining experience, delivering items, fulfilling

customer needs, offering desserts and drinks, removing courses,

replenishing utensils, refilling glasses.

. Assisting with special events as needed.

. Seat guests at appropriate tables according to parties.

Chilis Bar & Grill

Title: Server & Hostess April

2014-January 2015

. Prepares the tables, laying out napkins and utensils, making sure the

condiments are refilled, performing all other preparation tasks.

. Staying updated on current menu choices, specialties and menu

deviations, knowing if the kitchen staff is running out of any

items...etc.

. Maintaining proper dining experience, delivering items, fulfilling

customer needs, offering desserts and drinks, removing courses,

replenishing utensils, refilling glasses.

. Obtaining revenues, issuing receipts, accepting payments, returning

the change.

. .Performing basic cleaning tasks as needed or directed by supervisor.

. Filling in for absent staff as needed.

. Familiarity with some basic cooking skills.

. . Assisting with special events as needed.

. Seat guests at appropriate tables according to parties.

Board of Regents of the University System of Georgia

Title: Administrative Assistant September 2010-May 2014

. Provide administrative support to the Vice Chancellor of Educational

Access & Success and direct reports with a demonstrated ability to

improvise, improve procedures, and meet demanding deadlines.

. Help coordinate corporate lunches as well as presentations for

meetings and special events.

. Prepared financial spreadsheets and unique special projects.

. Provided administrative support in the absence of the secretary of the

Vice Chancellor including calendar management, document preparation,

and travel arrangements.

. Superior telephone, customer service, and computer skills with

proficiency in Microsoft Office including Word, Excel, Outlook, and

PowerPoint.

. Distribute incoming regular and electronic mail and other material and

co-ordinate the flow of information internally and with other

departments and organizations

. Set up and uphold manual and automated information filing systems

. Compiled data, statistics and supplementary information to maintain

research activities

Captain Ds Seafood

Title: Cashier November 2008-July 2010

. Count money at the end and beginning of each shift

. Enter transactions in the cash register

. Process exchanges and refunds

. Process credit card and check payments

. Maintain periodic reports and spreadsheets

. Assist in stocking shelves and marking prices

. Resolve customer complaints in a proactive manner

. Train staff members to work as cashiers

. Maintain knowledge of store inventory and sales activities

. Open and close store

Education

Georgia State University, Atlanta, GA August 2009- Present

Currently pursuing Bachelors of Arts in Psychology. Graduation date is

December 2014.

Alcovy High School, Covington, GA August

2006- May 2009

High school diploma, graduated with Honors.

Skills

Sufficient in keeping lines of communication open

Great people's person

Very educated with computers,

Fast learner,

Independent worker,

Ability to work with several operating systems, including Windows and Mac

OSX

Proficient in Microsoft Office

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