Nathan B. Rawls
*** *. **** *., *****, UT, *****
Cell: 909-***-**** : **********@*****.***
Professional Summary
Operations Supervisor with eight years of experience in the Human Resources Management field, as well as five years of Ramp
Operations Management experience. General experience in the fields of recruiting, employee and labor relations, and revenue
recovery, with excellent people and communication skills.
Core Qualifications
* *
Team leadership Strong verbal communication
* *
Reports generation and analysis Quick learner
* *
Microsoft Office, including Word, Excel, and Process implementation
*
Powerpoint Conflict resolution
Experience
Operations Supervisor
June 2014 to Present
UPS - Salt Lake City, UT
Supervise eight outbound belts, clerical station, and a separate shift, which totals over 75 employees and 10
part time supervisors. Daily targets of volume ranging from 60,000 to 100,000 packages in a five hour sort
span, concentrating on maintaining acceptable levels of safety, service, and production.
Finance Supervisor
January 2012 to March 2013
UPS - Ontario, CA
Manage revenue recovery process for four shifts each night. Lead a team of six supervisors, two non-union
administrative employees, and approximately 100 union part time and full time operations employees to
recover over $1 million in revenue each week.
Human Resources Supervisor
February 2005 to January 2012 and March 2013 to June 2014
UPS - Ontario, CA
Achieved 100% fulfillment of recruiting goals for 13 operations over a span of seven years. Conducted
investigations related to company's anti-harassment policy. Implemented internal promotion process and
maintained at above targets for promotions for two years. Leader and mentor in conflict resolution.
Air Ramp Supervisor
April 2000 to February 2005
UPS - Ontario, CA
Supervised a team that at most was over 80 employees during peak season to establish and maintain an on
time network for both small feeder and large jet aircraft. Trained new employees on methods.
Education
Cal State San Bernardino, 2005
Liberal Studies, Bachelor of Arts
Graduated With Honors, Dean's List, Concentration In Mathematics
Chaffey College, 2002
General Education, Associate of Arts
Professional Affiliations
Founding Member, Arrowhead United Way Young Leadership Council
Eagle Scout, 1991
. 1500 E., Provo, UT, 84606
7 : **********@*****.***