Compliance Officer

MELISSA TRUJILLO

*** ***** ****** *******, ** ***12 803-***-**** **************@*****.***

objective

To obtain a permanent and stable position with a dependable company.

Skills

Skills

Great customer service skills

Typing speed of 90 WPM on average

Extremely detail oriented

Strong Work Ethic

Ability to multi-task well in a fast paced environment

Software/LOS Systems

Encompass 360 Banking Edition

Calyx

DocMagic

Avista

Microsoft Office

Experience

April 2012 Compliance Manager, goodmortgage.com

- Present

Responsible for all state audits and any responses required in 19 states. Responsible for

maintaining the compliance calendar and completing any necessary state or federal reports due

throughout the year along with creating and maintaining the companywide training and testing

in Red Flags, Anti-Money Laundering, and Federal Regulations including HMDA, Reg Z,

ECOA, etc. Updating company policies based on any new rules, regulations, or process

changes along with creating any necessary disclosures. Maintaining the red flags log and

suspicious activity reporting. Responsible for overseeing the Vendor Management Program

along with creating and maintaining the forms used for the program. Managing the disclosure

department. Reviewing and sending initial disclosures, revised disclosures, and adverse action

notices.

November Compliance Specialist/Closing Setup Coordinator, First Financial Services, Inc.

2010 –

Generating disclosures for newly originated Retail files. Ensuring RESPA compliance on every

April 2012

file. Preparing and completing change of circumstance forms and re-disclosing as required

throughout the loan process. Keeping up with files through the originating, underwriting,

closing, and purchasing stages to ensure we remain compliant in all areas.

Checking every file submitted for closing to make sure it has all the necessary information and

documentation in the file and that every document is up to date. Reviewing all disclosures to

ensure we are still compliant at the closing stage. Suspending files and emailing processors

and/or loan officers with the documents still needed to proceed to closing. Scheduling loans

and assigning them to the closers. Working with each settlement agent to get them approved

with our investors/warehouse lines.

February Compliance Specialist, Myers Park Mortgage

2010 –

Generating disclosures for newly originated Wholesale and Retail files. Ensuring RESPA

November

compliance on every file. Preparing change of circumstance forms and re-disclosing as

2010

required throughout the loan process. Assisting Brokers and Loan Officers with proper GFE

completion. Assisting the closing department to ensure proper completion of the HUD in

relation to the GFE. Printing, stacking, and creating new broker loan files along with

distributing conditions/appraisals to the appropriate areas. Ordered 4506T/DataVerify for each

disclosed loan.

November Barista, Starbucks (Part-Time)

2009 –

Ringing up customer’s drinks and other products, preparing drinks to Starbucks standards,

December

maintaining cleanliness, keeping good relationships with both internal and external customers.

2012

Consistently balanced drawer.

August Bookkeeper/Cashier, Flying J Travel Plaza

2008 –

Verifying tills, running till audits, removing cash from safes, balancing main safe, preparing

January

the daily deposit, preparing change orders, running reports for both the restaurant and the C-

2010

Store. Ringing up various items, working with variety of customers, cashing checks, and

handling an excessive amount of cash in a fast paced environment. Consistently balanced

drawer and safe.

June 2007 Seasonal Teller, Citywide Banks

– August

Banking Computer programs, use of 10-key, use of MINC encoder, performing transactions,

2007

creating money orders and cashier’s checks, helping customer’s balance their checkbooks,

working in the drive-up and excessive handling of currency. Consistently balanced drawer and

safe.

Education/Training

2013 Dale Carnegie Course Skills for Success

Graduated High School Diploma, Smoky Hill High School

REFERENCES AVAILABLE UPON REQUEST

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