Customer Service Assistant
Resume:
L ISA G ERUN
***********@*****.***
[RECEPTIONIST]
Organizational Development Administrative Support Cost Reduction
Highly knowledgeable office and administrative assistant with years of experience in organizational development and business growth.
Capable of handling financial matters as well as provide accurate reporting and clear communication to upper level management.
Skilled in finding ways of reducing costs to the company as well as improving bill collection numbers to ensure additional revenue.
Familiar with all aspects of finance and business organization and capable of taking a leading position as necessary in order to
contribute to continued success.
Budget Management Executive Communication Financial Reporting
Scheduling Cost Reduction Business Development
Organizational Development Vendor Relations Confidential Communication
Customer Relations Bill Collection Visual Marketing
PROFESSIONAL EXPERIENCE
VintageFlirtyGirl, Eatontown, NJ 2005 – Present
Owner
Built business from scratch, expanding to include both vintage and upscale clothing and producing improving income levels
year over year.
Develop techniques to ensure consistently high customer service, resulting in no negative feedback over the course of a
decade of operation.
HOMESCHOOL EDUCATION, Eatontown, NJ 1994 – 2009
Teacher
Trained and developed three boys, providing valuable instruction that resulted in numerous accomplishments over a wide
range of subjects.
Guided students toward highest achievements through innovative motivations and instruction techniques.
COMMUNITY COUNSELLING SERVICE CO., INC., Wall, NJ 1990 – 1994
Assistant to Vice President of Finance
Took the lead in international fund raising, servicing a number of tasks for the finance office.
Facilitated communication of financial information to the Board.
Saved the company significant amounts of money by finding deals on all purchased items including office supplies and cell
phones as well as working with vendors for better pricing.
Spearheaded handling of confidential information such as memos, letters, raises, private matters, hiring & firing, and others
to ensure results without revealing sensitive data.
ORTHOPEDIC ASSOCIATES, Red Bank, NJ 1986 – 1990
Office Assistant
Ensured that doctors were aware of details in patients’ charts, improving service.
Managed billing data for financial reports.
Improved bill collection by reaching out to customers and reminding them of their obligations.
CLIENT NAME Resume, Page 2
ANNIE SEZ/MANDEE’S, Monmouth County, NJ 1980 – 1986
Store Manager
Designed window and wall displays to improve foot traffic and appeal of inventory.
Took the lead in store design for other locations to ensure consistent sales in the area.
Set up and organize shoe department for all new stores being opened.
EDUCATION & CREDENTIALS
Associate of Arts, Fashion Merchandising, International Fine Arts College, Miami, FL
Contact this candidate