Customer Service Sales

Lawana Flicklin

** ******* **** ****** ******, new York 347-***-****

**********@*****.***

Objective

Customer- focused Retailed Sales Associate with solid understanding of

the dynamics of retail apparel and shoe industry personable and

responsible Cashier with {3-5} years in retail and customer service. Solid

team player with upbeat, positive attitude.

Skills Profile

- Strong organizational skills

- Active listings skills

- Sharp problem solver

- Store maintenance ability

- Large cash check deposits expert

- Customer service expert

- Adaptive team player

- Opening / closing procedures

Employment History

target dept

8/30/2013-4/30/2014

Staten island, N.Y.

- I had to asset the guest throughout the store

- Had to provide customer service skills

- Had to clean the food area assign to me

- Had to restock the shelves and ice boxes with fresh food

- Also I had to remove all the expired food and items

- Had to sweep, mop, and wiped down the shelves

Home Good dept store 9/9/2011

5/4/2012

Staten island, NY

- Developed highly empathetic client relationship and earned

reputation for exceeding sales goals. Worked as a team member

performing cashier duties, product assistance and cleaning. Designed

and suggested new displays. Also had to meet and greet the

customers.

Marshalls shoe store 7/15/2011

9/9/2011

Manhattan, NY

- Had to meet and greet customers at the door and around the store.

- Had to assist them on the registers from time to time

- Spent most of my time setting new displays to increased profits

- Was promoted to home goods dept store to be a Front end

supervisor

K mart dept store 10/8/2008

4/7/2010

Staten island, NY

- Had to meet and greet the customers, help them to find items

throughout the store

- Had to clean my section making sure everything was neat and

organized

- Make sure no items were being open or stolen from the store

- Worked as a cashier when the store was busy

Dominos Pizza 10/7/2007

1/8/2008

- Staten island, NY

- I had to answer phones make n take orders

- Had to count money in the register

- Keep a detailed track of every deliver

- Make sure each driver logged in & out all their deliveries

- Had to clean at the end of the night

accomplishments ( skills achieved )

- Customer service

- Customer interface

- Researched, calmed and rapidly resolved client conflicts to prevent

loss important clients & customers

- Greeted customers upon entrance and handled all cash and credit

transactions

- Learning to Multi-tasking

Education Background

- Curtis high

school

9/11/2000-6/27/2005

Diploma

Staten Island, NY

- La Guardia community college

9/15/2005-7/23/2007

- Completed two

years

Queens/ LIC, NY

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