Customer Service Management
Resume:
W URAOLA TEBEREN
****-*** ******* ***** *** NE, (403) 836-
4881
Calgary, AB T3N 0L1
w ********@*****.***
A P roperty Manager with knowledge in coordinating the administration,
maintenance, operation and improvement of properties and represent the
i nterest of property owners
H IGHL IGHTS OF SKIL LS
• Customer service oriented
• Excellent organization and time management skills
• Ability to negotiate effectively
• Excellent communication skills in person and in wri ting
• Diplomacy, patience and f lexibility
• Knowledge of basic accounting principles and the ability to read
f inancial statements
• Ability to work effectively with a wide variety of people including
owners, staff, contractors, tenants, government staff, local police and
bylaw officers
E XPERIENCE H ISTORY
Brand Representative
M ay, 2015
Abercrombie & Fitch
• Demonstrate products and show consumers how to maximize their
features
• Discuss warranties and replacement parts
• Check inventory to ensure product is in stock
• Remove security device, fold clothes, and place neatly in bag
• Collect methods of payment and dispense change
• Operate cash registers
• Restock clothes that have been t ried on and fold neatly
• Count the day’s money t ransactions at the end of the day.
Deputy Election Officer
M ay 2015
E lection Alberta
• Setting up the polling station
• Maintaining the ballot box
• Maintaining the polling booth
• Assisting electors in completing declaration
• Directing electors in completing the ballot
• Maintaining peace and order in the polling station
• Conducting the unofficial count
W URAOLA TEBEREN
1111-155 Skyview Ranch Way NE, (403) 836-
4881
Calgary, AB T3N 0L1
w ********@*****.***
• Communicating the unofficial results as directed by the RO and
returning the ballot box to the RO if an SDRO is not available to do so.
Front Desk Administrative Support Volunteer
J an, 2015
Centre for Newcomers
• Sort, record and distribute incoming and outgoing mails and other
materials
• Good communication skills with clients, guests and to attend to them
p romptly and direct them to appropriate programs
• Schedule appointments and meetings using electrical calendar
systems.
• Develop or maintain a records management system
• Operate office equipment such as photocopiers, voice mail messaging
system and computer scanning equipment
• Perform inventory of office supply and prin ted material and to
organize
Real Estate In tern
2013
Rotimi Olukoga & Associates
Estate Surveyors $ Valuers
• Maintain an accurate inventory of rentable space and market all
vacancies
• Communicate regularly with the owner and the tenants on issues
a ffecting the property
• Build and maintain good tenant-owner relations
• Propose and discuss possible renovations or improvement with
p roperty owners
• Regularly inspect each property and focus on r isk management
• Obtain quotes or bids from contractors for repairs, renovations or
maintenance
• Supervise janitorial and security services, building operators,
contractors and staff
• Administer and maintain records of damage and security deposits or
condominium contributions
• Collect rents and serve notices to vacate
• Review rent to ensure they are kept at market value and make
appropriate recommendations to the owner
W URAOLA TEBEREN
1111-155 Skyview Ranch Way NE, (403) 836-
4881
Calgary, AB T3N 0L1
w ********@*****.***
A dministrative Assistant
2010-2013
• Order and maintain office supplies
• Open, sort and distribute correspondence
• Handle basic book keeping duties such as account payable and
receivable and the reconciliation of accounts
• Good oral and wri t ten communication skills
E DUCATION
• University of Lagos
2014
B.sc Estate Management
• Yaba College of Technology
2013
Hnd Architecture
W URAOLA TEBEREN
1111-155 Skyview Ranch Way NE, (403) 836-
4881
Calgary, AB T3N 0L1
w ********@*****.***
REFERENCE
M rs. Vesna Stikic
Career Practitioner
Centre for Newcomers
1010, 999 – 36 Street NE
Calgary, Alberta T2A 7X6
Phone: 403-***-****
*.******@******************.**
Contact this candidate