Customer Service Data Entry
Resume:
Reva Cole
**** ***** **** ***** *** N Indianapolis,IN 46214
***********@*****.***
Professional Summary
A detailed orientated individual enrolled at IndianaTech, interested in obtaining a challenging
entry level position. Motivated and destined to succeed in a fast-paced environment with a
positive attitude possessing such skills:
Leadership Results Oriented Strong Communication
Problem Solver Detailed Focus Team Player
Proficient in Excel, Word
Positive Attitude Adaptable
and PowerPoint
Multi-Tasking
Experience
Mail Handler Assistant April 2013 to Present
USPS Indianapolis, IN
Operate various types of equipment, such as computer scanning, mimeographs, optical character
readers, and barcode sorters.
Check items to ensure that addresses are legible, correct, and in a suitable condition for
processing.
Search directories to find correct addresses for redirected mail.
Load and unload mail trucks, somtimes lifting containers of mail onto equipment that transport
items to the sorting station
Dump sacks of mail not conveyors for culling and sorting.
Tier 1 Warehouse Associate August 2012 to
February 2013
Amazon.com Indianapolis, IN
Supported Pick Department in bringing products to pack lines on PIT equipment and conducted
walk throughout the facility in picking products for Critical Pull Time.
Picked and packed orders in an accessible manner to ensure customer receives correct inventory.
Operated and solved problems in the Problem Solve Department for pack issues and researched
defective or incorrect packages and orders.
Data Entry Associate October 2010 to July
2012
Stericycle Indianapolis, IN
Completed voluntary customer service training to learn ways to enhance customer satisfaction
and improve productivity.
Handled customer inquiries, complaints, billing questions and payment extension/service
requests.
Calm angry callers, repair trust, locate resources for problem resolution and design best-option
solutions.
Perform data entry services for the company in regards to punching in customer information, call
logs and successful sale.
Education
IndianaTech
AS Health Information Technology Anticipated 05/2017
High School Diploma-Academic Studies
Irvington Prep Academy - Indianapolis, IN June 2010
Contact this candidate