Executive Assistant Office

ELAINE ROSSI

Cell: 713-***-**** Email:

*********@*****.***

Home: 281-***-****

EXECUTIVE/ADMINISTRATIVE ASSISTANT

Office Administrator - Project Management

PROFILE

Executive/Administrative Assistant offering over 15 years providing

executive support to President/Chairman of the Board, and C level

executives in diverse industries. Excellent time management and decision

making abilities; sound judgment and strong team/collaboration skills.

Highly organized, detail oriented. Works autonomously demonstrating

leadership skills. Self-motivated, goal oriented, and ambitious individual.

Excellent writing and communication skills.

EDUCATION University of Massachusetts at Amherst, BA degree; Major:

Sociology; Certified Employee Benefits Specialist (CEBS)

CORE COMPETENCIES

Executive Assistant Project Management Computer skills

Provide administrative Oversee office Microsoft Office; Word,

support to senior projects including PowerPoint, Excel;

management in business audits, facilities Proficient in Zywave and

processes and management, BenefitPoint software

operations, coordinate purchasing, Typing: 70 wpm

special events and logistics, Certifications/Licenses

company meetings, travel reconsolidation, Certified Employee Benefit

arrangements and relocation services Specialist (CEBS), Group 1

executive calendars General Lines License,

Notary Public

PROFESSIONAL EXPERIENCE

Madison Benefits Group, Inc., a Higginbotham Company

5/2004-1/2015

(One of the largest and prestigious Texas full-service employee benefits

brokerage and consulting firms)

Executive Assistant to President

. Provided executive support to President. Served as the primary point

of contact for internal and external contacts on all matters

pertaining to the Office of the President. Organized and coordinated

executive outreach and external relations efforts.

. Planned, coordinated and ensured the President's schedule is followed

and respected.

. Served as a "gatekeeper" for direct access to the President's time and

office. Communicated directly, and on behalf of the President with

Board members, staff, and others, on matters related office

initiatives.

. Managed administrative tasks for the President including an extremely

active calendar of appointments; completed expense reports; composed

and prepared correspondence. Managed client health plans, data entry

into Zywave software, claims resolution between insurance carriers,

and file maintenance, etc.

. Coordinated and arranged complex domestic and international travel

plans, itineraries, and agendas, compiled documents for travel-related

meetings.

. Resolved conflicting needs, handled matters expeditiously. Researched,

responded and followed up on issues and concerns addressed to the

President, including those of a sensitive or confidential nature.

RESUME OF: ELAINE ROSSI

PAGE 2

PROFESSIONAL EXPERIENCE (CONTINUED)

. Worked closely with the President on upcoming commitments and

engagements at the Alley Theatre, Houston Symphony, Houston Grand

Opera, University of Houston and the Houston World Affairs Council.

. Coordinated social events including invitations, catering, flowers,

place cards and guest lists.

. Acted as a "barometer," having a sense for the issues taking place in

the environment and keeping the President updated.

. Managed special projects and outreach activities from conception to

completion meeting critical deadlines with confidentiality and

discretion.

. Exercised sound judgment in a variety of situations maintaining a

realistic balance among multiple priorities.

Accomplishments:

. Played key role in the relocation and consolidation of offices;

completion of build out of office suites and office maintenance.

. Managed event planning, HR Symposium trade shows, rodeo ticket

disbursement to account executives for client use, any ad hoc

projects.

. Spearheaded the purchasing of products for office operations;

terminated vendor relationships and reduced costs.

Higginbotham Insurance Company

Executive Assistant to President/Office Supervisor, (2012-2/2015)

. Directly responsible for the management of front office activities,

reception area, mail, purchasing requests and facilities. Managed

internal contract moves, arrangements for office meetings, and office

services. Negotiated the purchasing of office supplies, equipment and

furniture.

. Executed contracts for Xerox copiers/Pitney Bowes postage meter and

other contracts as needed. Interfaced with building management for

key cards, maintenance issues, fire wardens, etc.

. Supported a team of account executives on diverse office projects.

Coordinated collection of account executive agreements and

correspondence.

Accomplishments:

. Played a pivotal role in the merger with Higginbotham supporting

office services and executive team with the transition and

reconsolidation procedures.

. Assumed role of Office Manager supporting President and account

executives.

. Supervised a team of administrative support staff to ensure all

policies were adhered to.

Symon Communications, Houston, Texas 1/1996-

9/2003

(Software development company)

Assistant to President/Executive Assistant

. Provided executive assistance to President, CFO, Financial Officer, C-

level executives, and VP of Sales and Marketing.

. Coordinated 36 tradeshows annually including updating of booth,

shipping to regional and national trade shows. Managed office

operations and support personnel.

Temporary Agencies, Houston, Texas

8/1995-12/1995

(Temporary staffing firm with diverse clientele)

Executive Assistant

. Completed executive assignments with leaders in the oil & gas

industry, receiving excellent references for contributions.

Reading & Bates, Houston, Texas 1/1986-

7/1995

(Offshore drilling company)

. Started as a Benefits Assistant handling day to day enrollments,

terminations and benefit audits. Moved to Pension Assistant. Resolved

benefit issues and processed 401K loans, monthly fund transfers and

reconciliations.

Contact this candidate