Juanita Chavez 17 years Receptionist

Juanita Chavez

[***** S Silver Green Drive] [Houston, TX 77015] [713-***-****]

[***************@*****.***]

Objective

Front Desk Medical Receptionists seeking a position in which to utilize and enhance my

skills to be an asset to the office or clinic.

Education

Jefferson Davis High School, Houston, TX

Experience

February 1997 Present

[Receptionist] [Concentra Medical Center] [12345 Katy Freeway]

● Communication skills : Greeting and directing patients and visitor's,

communicating their diagnostic needs to medical staff. Answered, screened and

directed inbound phone calls.

● Customer Service: Responding to questions and providing information via phone,

emails and in person. Took verbal and written messages and transmitted them to

exact person/destination.

● Coordination/ organization skills : Registering patients and coordinating health

care appointments.

● Secretarial abilities: Conversant with clerical assignments including data entry and

scheduling. Handling medical insurance co payments.

● Other duties include: Registering patients according to agency protocols,

determining the financial status of patients and their eligibility for medical clinic

services, assisting patients in correctly completing appropriate forms, and

documenting all information according to clinic protocol.

References

Available upon request

Contact this candidate