Customer Service Registered Nurse

Caroline Heath, Msn, Rnc Ob

**** * ********* ***, * ilbert, AZ 85295

Ph: 480-***-****

***********@*****.***

Professional Summary

• Highly skilled registered nurse with 16 years' experience in inpatient obstetrics,

caring for low and high risk pregnant women. Including women with gestational

diabetes, hypertension disorders, preterm labor, and other high risk conditions.

• Highly trained RN leader with strong clinical abilities and a successful career in

maternal child health. Proactive and organized with passionate commitment to

first-rate patient care.

• Charge RN in a busy maternal child health unit, with a level 3 NICU.

• Servant leader with knowledge know that no one is perfect, and everyone makes

mistakes, including themselves. With that in mind, they push for high standards of

performance, service quality, and alignment of values throughout the team, and

they hold themselves and their people accountable for their performance.

S kills

Provide quality customer service Service Orientation

Critical Thinking Time Management

Fast learner OB Specialist

Proven Leader Charge RN

Servant Leader Medication administration expert

Compassionate Management & Leadership

Experience

Clinical Instructor Aug 2012-Present

Grand Canyon University - P hoenix, AZ

Supervise RN students during their maternal child health clinical rotation.

Assist RN students with starting IV's, administering medication, reviewing fetal

monitoring strips, baby baths, etc, to make their clinical experience the best

possible.

Evaluate and grade students' class work, assignments, and papers.

Maintain student attendance records, grades, and other required records.

Keep abreast of developments in the field by reading current literature, talking with

colleagues, and participating in professional conferences.

Obstetricians and Gynecologists Jun 2005 -Present

Chandler Regional Medical Center - C handler, AZ

Care for and treat women during prenatal, natal, and postnatal periods, which

includes high risk obstetric patients.

Highly skilled OB Triage nurse caring for all obstetric patients which includes;

analyzing records, reports, test results, and examination information to assist with

diagnosing medical conditions of patient's.

Member of OB Triage committee, which is involved in writing new policies and

changing procedures to current evidence based practice.

Make follow-up phone calls to patients seen in OB triage, call OB patients before their

cesarean sections, inductions, and other procedures.

Circulate cesarean sections or other surgical procedures as needed to preserve

patients' health and deliver babies safely.

Care for obstetric patients during their recovery period in PACU.

Transition newborns at birth, including high risk newborns.

Monitor patients' conditions and progress and reevaluate treatments as necessary.

Charge/Staff RN Jul 1999 -May 2005

Centegra Memorial Medical Center - Woodstock, I L

Consult and coordinate with healthcare team members to assess, plan, implement, or

evaluate patient care plans.

Charge nurse for busy labor and delivery unit, making assignments for staff,

assisting physicians, and collaborating with other members of healthcare facility.

Work closely with maternal child health director on issues, to assure the were

addressed and reconciled .

Neonatal Intensive Care (NICU) RN caring for preterm and sick newborns

Labor and Delivery RN caring for low and high risk obstetric patients.

Circulating nurse for cesarean sections, and recovery nurse in PACU.

Education

Master of Science : Nursing Leadership & Management Sep 2014

Grand Canyon University - P hoenix, AZ

Bachelor of Science : N ursing May 2007

Grand Canyon University - P hoenix, AZ

Associate of Science : N ursing May 1999

Gateway Technical College - K enosha, W I

Awards

Sigma Beta Tau- International Honors Society in Nursing

Alpha Chi- Honors Society in Nursing

Deans List 2007 and 2014

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