Sales Customer Service

JOLLY ANNE BOSWORTH

Email: ***************@*****.***

Ctc nos.: +63-935-***-****

Address: #** **** ****** ************* *******

Brgy Moonwalk, Paranaque City,

Philippines 1700

Date of Birth: July 09, 1990

Civil Status: Married

Citizenship: Filipino

Language Spoken: Fluent English and Filipino

Interests: Outdoor, travelling, meeting and interacting with people, language

and arts

Qualifications:

Bachelors Degree Airline Business Administration

Major in Marketing and Airfreight Operations

Career Objectives:

To establish a developing position in line with my skills and abilities and to work with different

individuals that would enhance my personal as well as corporate growth.

Key attributes:

More than 4 years of general and corporate sales and marketing experience

Awarded and recognized for excellent job contribution & job performance (IMOS Inc. 2013)

Strong interpersonal skills

Problem solving skills

Competent in work planning and organizing data

Resourcefulness

Extremely diligent, responsible and reliable

Efficient in system analysis and conceptualizing ideas for improvement

Team player, very flexible and adaptive

Leadership and motivational skills

Educational Background:

School Attended Address Graduated

PATTS College of Aeronautics Lombos Ave. San Isidro, March 19, 2010

Paranaque National High School San Isidro, Sucat Road, April 07, 2006

Paranaque, Philippines

Col. E. de Leon Elementary School Multinational Road, March 22, 2002

Paranaque, Philippines

Professional Experience

Jan 2015 – Mar 2015

Dates:

Employer: Filinvest Phil Inc

Position: Property Consultant [ High end Project - USD 1.1M ]

Meet prospects client and give them a site tour

Posting Online advertisement

Network and connection broadening

Active selling

May 2014 – Oct 2014

Dates:

Employer: Shortyboss.com - a brand of IMOS Inc

Position: International Sales Officer

Department: Commercial

Prospecting and qualifying leads

Studying and researching client’s traffic volumes

Arranging appointments with prospect’s top level management

Conducting sales presentation and service demonstration

Preparing the contract

Address client’s inquiries, clarifications and objections

Closing deals and facilitating the whole sales process

Dates: Sep 2013 - May 2014

Employer: Shortyboss.com - a brand of IMOS Inc

Position: Strategic Marketing Manager

Department: Sales and Marketing

Conceptualize in Marketing ideas and processes.

Make sales projection and marketing assessment

Facilitate the lead generation source

Train subordinates on proper filtering of leads

Implement efficient lead generation processes

Collect data for marketing tools and sales promotions

July 2011 – Aug 2013

Dates:

IMOS INC. - I’m Outsourcing Solutions Inc.

Employer:

Position: Sales Team Member

Department: Sales

Help guests find suitable accommodation

Assist to book their reservations online or over the phone

Block availability calendar and make sure there is no double booking made

Attend to all incoming and outgoing calls, inquiries and concerns of guests

Ensure that database is updated

Scrutinize outgoing proposals to prospects

Submit reports for the bookings converted

Tally the reports and bookings made for the week

Dates: May 2010 - June 2011

Employer: Associated Freight Consolidators Incorporated [ AFCI ]

Position: Customer Service Coordinator and Sales Executive

Department: Sales and Services Department

Airline bookings

Cargo tracking management

Cargo transport costing and quotation

Client acquisition

Manage and facilitate Overseas agents and Local client’s general concerns in the

movement of their shipments.

Billing and Collection

Weekly, monthly, quarterly and year-end sales evaluation

Maintain good relation with airline companies as well as regular client visitation

August 2009 – February 2010

Dates:

Employer: The Coffee Bean and Tea Leaf Co.

Position: Junior Barista

I took a part time job to support myself in my studies

Trained and developed in customer service and assistance through attending into

customer’s needs and demands.

Trainings & Seminars Attended:

Finished Basic Cargo Course 2010

Completed- On the Job Training at the Eagle Express lines- 2009

Proficient- PATTS College of Aeronautics English plus Curriculum

Airline Business Administration Symposium held at Pan Pacific Hotel, Malate,

Philippines - “Careers and Opportunities in Marketing and Secretarial

Management” March 20, ‘09

Leadership camp @ Caliraya Recreational Centre Laguna, Philippines - “Take

the Lead” May 12-14, 2008

2nd Camp Conference of aspiring Marketing Professionals - “New Wave in

Service Marketing” PICC-February 12, 2007

2007 Strategic Marketing Conference –“Guerrilla Marketing Revolution”

Araneta Coliseum July 27, 2007

References: Email Address Contact No.

Gregory Trinidad ****@*******.*** +63 2-907*******

IMOS INC Commercial Director

Nelson M. Mendoza *********@******.***.** +63 2-917*******

President & CEO Awards Cargo

Reginald Famy ******@********.***.** +63 2-915*******

Sales and Services Manager, AFCI

Contact this candidate