High School Office
Resume:
Betty Coleman Wright
Stafford, Virginia, 22556
***********@*****.***
PROFESSIONAL EXPERIENCE
GEICO, Fredericksburg, Virginia
Document Specialist 3, Dec 2000 – present
• Prepare documents for customers
• Answer customer or public inquires
• Complete and maintain accurate and organized records
Front Desk Clerk, Aug 2007 – Nov 2007
• Greet, register, and assign rooms to guests of hotels or motels.
• Compute bills, collect payments, and make change for guests.
• Record guest comments or complaints, referring customers to managers as necessary.
• Review accounts and charges with guests during the check out process.
• Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
• Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make
recommendations regarding shopping, dining, or entertainment.
Waitress, Sep 1994 – Jan 1995
• Clean or sterilize dishes, kitchen utensils, equipment, or facilities.
• Place food servings on plates or trays according to orders or instructions.
• Load trays with accessories such as eating utensils, napkins, or condiments.
• Take food orders and relay orders to kitchens or serving counters so they can be filled.
• Remove trays and stack dishes for return to kitchen after meals are finished.
• Carry food, silverware, or linen on trays or use carts to carry trays.
E D U C AT I O N
Courtland High School, SpotsylvaniaVA
High School Diploma, Jun 1994
Virginia College, Birmingham AL
Associate of, Jun 2013
• Completed across the curriculum writing program
• Microsoft Office 2010
• Basic accounting
• Office Management
• Business communication
• Dean's list 2013
805 Madison Ct Stafford, Virginia, 22556 540-***-**** ***********@*****.***
ADDITIONAL SKILLS
• Good communication skills
• Detail oriented
• Proficient in Microsoft office
• Good organizational skills
• Professionalism
• People skills
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