Customer Service Sales

Carol Besley

Sales and Marketing Manager

**** ** ****** ***** - **********, FL 33319

**********@*******.*** - 954-***-****

To obtain a position in a dynamic organization in order to display initiative and assume responsibility. I am also

open to an appropriate work from home opportunity which will afford me flexible hours.

WORK EXPERIENCE

Sales and Customer Service

B & E Construction Inc. - Fort Lauderdale, FL - April 2006 to 2014

Responsibilities

My duties involves the procurement and scheduling of audits for various potential clients, and following up with

them in order to keep them updated and abreast of the progression of jobs that have been contracted. I am

also responsible for sourcing and obtaining the various equipment required for specified jobs.

Accomplishments

I have made a tremendous impact in that I have been able to secure returning customers, and as such the fact

that they have been impressed with the service they have received, they in turn made recommendations to

clients that are now on board and equally satisfied. In short, I have been able to develop a wonderful business

relationship with our existing clients.

Skills Used

Dealing with clients and the public directly in identifying their expectations and proactively looking for ways

to exceed them. Providing options to both clients and prospective clients that best fit their respective needs,

while demonstrating the value of our services with a view to enhance retention.

Sales and Marketing Manager

Protection & Security Co. Ltd. - Jamaica, WI - September 1999 to October 2004

I was responsible for overseeing a sales team of eight (8) personnel.

Responsibilities included promoting the company and achieving required sales budget as specified, while

keeping the team motivated. Organized numerous successful sales blitz and doubled as Customer Service

Representative whenever the need arose. One of my major and successful projects was to design the motifs

and uniforms for our armed response vehicles and personnel, and market the services of our subsidiary Electro

Guard Limited.

EDUCATION

Medical Record Transcription

Sheridan Technical - Hollywood, FL

2007 to 2008

Human Resources

University of the West Indies - Kingston

1987 to 1989

Business Studies/Secretarial

Alpha Commercial College

1977 to 1978

ADDITIONAL INFORMATION

Achieved a high level of professional and interpersonal skills through work experience, business ethics and

team work.

- Self motivator

- Work well with others

- Excellent phone and business etiquette

- Follow written and verbal directions well

- Prompt and efficient in completing assigned duties

- Excellent organizer

REFERENCES Telephone Nos.

Ms. Ingrid Thwaites 954-***-****

Ms. Debra Kerr 305-***-****

Mr. Sean Buck 954-***-****

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