Operations Manager with more than fourteen years of experience applying

innovative, results-driven approaches to enhance manufacturing, production,

and supply chain environments within the food and beverage industry.

Proven track record of streamlining procedures to ensure highest levels of

safety and quality standards; consistently meets quantity, cost, and time

deliverables in fast-paced situations. Thorough experience building and

leading different teams levels on both unionized and nonunionized

environments, Dynamic leader, spearheads policies and technology solutions

that raise efficiencies and optimization.

Multi-site Operations P&L and AOP Management Production/Logistics

Planning Resource Optimization

TPM, Root cause, 5S Process Improvement International Procurement

Effective leadership

Cost Reduction Planning Supply Chain Management Fleet/Warehouse

Management ISO/HACCP Certification

Best Practices TQM, Lean Inventory Control SAP, Oracle and

Navision ERP Training/Development

Selected Achievements

< Improved OEE by 10% by implementing lean manufacturing and continues

improvement approach, best practices, and voice of the process.

< Delivered Zero DART (Days Away, Restricted, or Transferred) rate,

Achieved best in safety award and most improved award across Diageo

worldwide.

< Reduced cost by eliminating 60 jobs (One full shift of production).

< Executed cost savings projects with $1,500,000 annual impact along with

$150,000 yearly water/energy expense reduction.

< Installed and commissioned 2 production lines, bolstering 40,000

bottle/hr KHS PET line and 90,000 can/hr KHS Can line.

< Improved production line efficiency from 68% to 83% on PET line and from

82% to 95% on can line.

< Managed the procurement of raw materials and negotiating new contracts.

< Decreased Days of Sales stocks from 5 days to 3 days by restructuring

production and dispatching operations.

< Increased production packaging yield from 96% to 99.9% and ingredient

yield from 97% to 99.97%.

< Improved associates productivity by 15% thru CI projects.

< Led the employee engagement program and delivered 83% associates

satisfaction.

Experience

Amazon.com [Mississauga, ON Canada] - Largest Amazon Fulfillment Center in

Canada

Operations Manager - Outbound March, 2014- To Date.

< Directs and managed The Outbound operations in the fulfillment center

including managing 8 area managers and 300+ associates.

< Manage all CPT (Critical pull time) to achieve 100% costumer experience.

< Managed associates productivity and delivered 15% productivity

improvement thru CI projects.

< Hired and train more than 6 area managers.

< Led the employee engagement program.

< Drive the safe work environment, and certified member of JHSC.

Coca Cola Refreshments [Brampton, ON Canada] - Largest Coke Plant in Canada

Manufacturing Operations Manager October, 2012- Aug, 2013

< Directs and managed P&L / annual operating plan for the operations

through monthly, quarterly, and yearly objectives.

< Managed daily operation to drive USLE, Safety, quality, asset care, and

PO Attainment (5 production lines), 30MM case/year.

< Implemented Operation excellence tools like Online Information system,

TPM, Root cause, 5S, ...etc to improve line efficiencies and capacity

utilization.

< Improved USLE (Line efficiency) by 8% in total and 20% on the can line

through VOP( voice of the process) method.

< Cost reduction process through OE, best practices, and changing the

operation from 5X8 to 7X10 operation which resulted in extra capacity and

improved line efficiency.

< Planning production and maintenance activities. Aligns production plans

with costumer business plans.

< Led staff of 2 direct reports (Maintenance and Production Managers), 10

supervisors, and over 150 unionized employees and set objectives and

performance reviews for various teams and apply performance appraisal to

reflect the corporate Vision.

< Managed and controlled a budget of $2MM (Production & Maintenance)

< Installed and commissioned several equipments including Mead packaging

machine, 3 vision systems, and robotic palletizer.

< Reduced maintenance staff overtime by more than 50% by introducing weekly

maintenance windows and 3X12 shift pattern

< Spare parts inventory control and PM planning.

< Managed all audits requirements resulted in passing S1 safety and Q1

quality audits.

Diageo [Amhersburg, ON Canada] - Largest Spirit Company in the world

Bottling Manager

October, 2011- October, 2012

< Managed daily operation to drive OEE, Safety, quality, asset care, and

schedule adherence performance (6 production lines).

< Implemented supply excellence tools like (Online Informance system, line

certification, 5S, performance boards, ...etc).

< Improved OEE (Overall equipment effectiveness) by 10% by focusing on

specific equipment centers.

< Reduced cost per case by eliminating 60 jobs through continues

improvement and best practices.

< Planning production activities. Aligns production plans with costumer

business plans.

< Led staff of 5 direct reports, 8 Line leaders, and over 250 unionized

employees and set objectives and performance reviews for various teams

and apply performance appraisal to reflect the corporate Vision.

< Monitored controls tools (team meetings, weekly/monthly reports and

ensured it is highly effective to drive results.

< Managed all the operations issue with the union leadership through JLT to

achieve the win-win strategy with the employees.

< Performed full study and action plan with the salaried and hourly

employees to improve the employee's super engagement through value survey

and best place to work survey.

< Delivered Zero DART (Days Away, Restricted, or Transferred) rate by

implementing best practices in health and safety, Achieved best in safety

award and most improved award across Diageo worldwide.

< Reduced GFPS (Global Finished Packaging Standards ) from 50,000ppm to

less than 10,000ppm.

< Member of JHSC and harassment committees.

Dubai Refreshments Co. [Pepsi Cola Dubai, UAE] 2001-2011

Operations Manager

2010-2011

< Directs annual operating plan/budget in alignment with business goals for

production volume, sourcing, sales forecasting, Supply Chain Management,

manufacturing cost/quality/safety, raw material/spare parts planning,

staffing, and fleet and warehousing demands.

< Oversaw implementation of customer demand forecast system, collaborating

with sales and production managers to tailor system based on sales

forecast and maximizing production capacity; achieved PEPSICO Gold

quality award.

< Established companywide performance standards; implemented coaching,

performance development reviews, and staff selection & recruitment to

ensure accountability for 300+ employees and 6 management/engineering

personnel.

< Championed efforts for process improvement as well as set plant,

warehouse and logistics performance metrics and KPI's.

Manufacturing Manager Acting Plant Manager 2007-2010

< Led resource allocation and prioritized manufacturing functions to

achieve company vision and goals; examined existing structure and

implemented multiple best practice tools including M&W, PA, CDF, PPT,

KPMG, HACCP, ISO, and ERP.

< Managed local/foreign purchasing, supplier qualification, raw

materials/finished goods/spare parts inventory, and stock levels/cash

flow to balance sales and logistics demands.

Production Manager Quality Capability Manager 2001-2007

< Coordinated production planning for three sites; executed product

tracking/delivery for plant warehouses according to production plans;

readied transport to warehouses and market for Pepsi CSD products and

Aquafina bottled water.

< Increased production productivity and motivated staff utilizing senior

leadership, interpersonal, and communication skills.

< Maintained adherence to local government and Pepsi International

standards; won Bronze, Silver, and gold quality awards.

Texas Management Consultants [Dubai, UAE]

Quality Management Consultant & Auditor 2000-2001

< Consultant on quality management systems implementation ISO and HACCP

certification for companies including Pepsi Cola, Masafi Mineral Water,

Ettihad Drug Store, Aljaber Group, Abu Dhabi Flour Mills, and Al-Ain

Cement Factory.

Education & Training

Post Graduate Diploma Finance, National Computer Centre (Accredited by WES

Canada)

BSc in Mathematics, University of Baghdad (Accredited by WES Canada)

Training: ISO 9000/14000, HACCP, Packaging Best Practices, Enterprise

Resource Planning (Oracle ERP), Project Management, Training Needs

Analysis, Train the Trainer, M&W 2000, Quality Control Management, Leading

Effective Teams, JHSC.

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