Seasoned Account Executive / Account Manager
Resume:
Andria Heard
Atlanta, GA.
EMAIL: *********@*****.***
** Highlights**
Professional, Seasoned, Inside Sales Account Executive/Account Manager.
No matter the Industry (due to lay-offs, phased out positions
& Department-shut downs) I have Consistently Excelled to the Top!
Proven Documented Successful Sales Track Record!
Experience
2014-Present
Toshiba Business Solutions
Sr. Lead Generation Specialist
Business Development of Enterprise Businesses, Large size businesses and Medium size businesses by
way of targeting Atlanta’s Top 100 Companies, Atlanta’s Top 100 Private Companies and all other
companies in the Atlanta Metro area to connect with C-Level Executives ( IT Directors, CFOs,
Procurement Directors, VP-Finance, General Managers, and Office Mangers) to inquiry about their :
Document Solutions, Security Solutions, Software Solutions and Digital Signage schedule appointments
for Sales consultants and Major Account Managers to go out to offer Toshiba’s product and/or services.
2012-2014
Accomplishments
Obtained Quota First Month
Market Source/Citi Health (Campaign Ended)
Sales Patient Financing Specialist
Canvass Dental Offices throughout the United States to offer Citi Financials patient financing program.
By way of Presentation and walking through power point Demo to show how the program integrates with
their Dentrix software; also assist office managers and/or Dentist with application process and completing
the new Dentrix user’s activation process.
2011 – 2012
Accomplishments
First month doubled quote expectations by hitting 208%
Auto Trader Classics (Entire Department Laid-Off)
Account Manager
Sold advertisement to small to large size businesses; including (Doctor’s Offices, Law Firms, Dentist
Offices & many other industries) into six print publications and onto two websites. Managed all accounts
sold by renewing and up selling.
2009-2011
Accomplishments
Finished first year at 192%
Yahoo certified
AT&T Advertising Solutions (Sold Business/Contractors Only)
Account Executive Roswell, GA
Canvass small to large size businesses to offer AT&T’s full- suite of advertising products; print, online,
Yahoo banners, search engine marketing, websites and mobile advertising. Managed a territory of new
accounts,, renewed accounts, up-sold accounts.
2005-2007 WW Grainger
Accomplishments
MVP (Top Salesperson)
APEX Award Winner
W.W. Grainger Alpharetta, GA
Account Manager
Managed 400 account territory built customer relationships from initial contact and quickly generated
four to five key contacts within each account presented the Grainger value proposition to each customer
by phone.
Use Dimensions of Professional Selling (DPS) skills to understand customer needs and develop
Cost effective solutions which will increase customer spend, loyalty and retention.
Aggressively follow up on leads to convert to sales revenue.
Sales Planning
Develop sales plans that effectively market Grainger's value proposition to customers in their account
package to drive sales growth and gross profit.
Assess customer's needs and sales potential to maintain focus as a target account or to transition to
appropriate function (e.g. direct marketing or Account Manager).
Utilize supplier training or materials to increase product knowledge and industry knowledge.
Strong use of sales skills; to understand customer needs and how the Grainger value proposition, fits into
those needs.
Implement and administer national sales promotions to drive revenue with customers in conjunction with
the Marketing Department.
Sales Administration
Document sales calls and customer interaction.
Utilize standard pipeline reporting tools and methods.
Ensure customer satisfaction through quality monitoring and perfect order measurements.
2001-2005
Accomplishments
Third month doubled quota expectation
Closed largest Property Management Company in the history of the company
HPCI Norcross, GA
Account Executive (Property Online Advertising)
Contacting property management companies where we do not have a current print publication to offer
online advertising.
Cold calling
Updating ACT Database
Prepared daily and monthly call reports.
1999-2000
Accomplishments
Achieved salesperson of the quarter three times
TMP Worldwide Atlanta, GA (Entire Department laid-Off)
Account Executive (Medical Web-application)
Canvassing hospitals, HMO's and other health care entities to sale newly developed Internet subscription
product that p-provides data on physician board certification.
Territory management of a 17 state territory using Goldmine 4.0 client contact management system.
Attendance at trade shows functions, telephone prospecting, following-up forecasting, presentation of
contracts and closing through one to six month sales cycles.
Maintenance of existing accounts by providing technical support
Strong negotiating tools.
1998-1999
Accomplishments
Recipient of the Fast Start Representative Award
Page-mart Wireless Norcross, GA (Branch Closed)
Account Executive (Wireless Communications)
Acquisition of new accounts, targeting small businesses and corporate accounts in the Southeast Region.
Completed needs analysis with each potential prospect and generated a proposal, while offering solutions
for the prospects needs and or wants.
Utilized strong negotiating tools, performed contract administration, data entry as well as payment
invoicing (incoming and outgoing).
Prepared monthly commission reports.
1992-1998
Accomplishments
Five times Executive Club winner, maintaining 195% sales plan for six years.
Completed MCI Mentor program, recipient of various awards for sales and quality performance.
MCI Mass MKT Atlanta, GA
Accounts Solutions Representative
Acquisition of new MCI long distance business by telephone targeting of small business clients, spending
$3,000 to $5,0000 monthly.
Called leads provided by computerized auto-dialer system; Installation and servicing of all new accounts
that were sold.
Education
Western Iowa Tech Community College Sioux City, IA
Rental Equipment Management- Received Diploma
Skills MS Windows
MS Word
MS Excel
MS Outlook
Goldmine 4.0
ACT I & II
WinFax Pro
Sales Negotiation Skills
Data Entry
Typing (50wpm)
SalesForce.com
SAP
GoToMeeting
Webniars
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