Customer Service

Location:

Posted:

May 28, 2015

ANTHONY HOOD

Professional Summary

I have been a lead agent for Continental Airlines, OSHA certified to drive a fuel truck for the airport and forklift certified

through most of my jobs. I am seeking a position that will provide future advancement as well as allowing me to utilize my

skills, training and experience to the fullest.

Core Qualifications

Lead Agent Supervisor

Fuel truck driver Logistics Coordinator

Forklift driver Security Officer

Experience

Forklift Driver 11/2010 to Current

IOS Inspection Oilfield Services New Caney, TX

Provided onsite training. I am responsible for the inventory of the pipe yard, loading and off loading of the trucks.

Customer Service/ Lead Agent (CSA) 05/2007 to 09/2010

Continental Airlines Houston, TX

I was responsible for two gates and 6+ agents, loading and unloading of aircraft, marshaling of aircraft (guide in/ push

out).

Security Officer 11/2006 to 04/2007

Allied Barton Security Service Houston, TX

I patrolled various locations in Houston and maintained detailed shift records.

Lineman 06/2006 to 09/2006

Landmark Aviation Houston, TX

I refueled the aircraft, serviced the aircraft (cleaned out the inside of aircraft) worked with customers (setting up rental

cars and hotels)

Stocker/ Forklift Driver 03/2005 to 12/2005

Lowe's Home Improvement Daytona Beach, FL

I operated a forklift in order to replenish merchandise and followed safety guidelines.

Education

High School Diploma: General Ed 1999

Boulder High Boulder, CO, USA

I studied General Ed but I also took a class in architecture for my Jr and Senior years in high school.