Sales Customer Service
Resume:
TYONA JONES
*** ***** **. ** ********, NY ***** • Phone: 347-***-**** • Email: *************@*****.***
SUMMARY OF QUALIFIFCATIONS:
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* ***** ** ******** ********** in Microsoft Office Able to adapt to fast pace
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Service experience environment
Typing Speed 35 WPM
Knowledge of HIPPA Excellent time management
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Ability to use multi line phone
laws, Medical billing and and organizational skills
systems
coding terminology
EDUCATION/CERTIFICATIONS:
Opportunities for a Better Tomorrow December 2013
Present
Kittrell Job Corps Center, Medical Office Support Certificate August 2011 June 2013
Vance Granville Community College, High School Diploma April 2013
EXPERIENCE:
TJ Max, New York, NY September 2014
to Present
Sales Associate/Cashier
Greeted customers and ascertain what each customer wants or needs.
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Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
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Compute sales prices, total purchases and receive and process cash or credit payment.
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Answered questions regarding the store and its merchandise.
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Prepared sales slips or sales contracts.
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Maintained knowledge of current sales and promotions, policies regarding payment and exchanges,
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and security practices.
Maintained records related to sales.
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Standard Parking, Brooklyn, NY March 2014
June 2014
Cashier
Received payments cash and credit cards
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Issue receipts, Sorted, counted, wrapped currency and coins
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Counted money in cash drawers at the beginning of shifts to ensure that amounts are correct.
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Greeted customers entering establishments.
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Answered customers' questions, and provide information on procedures or policies.
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Maintained clean and orderly checkout areas.
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Performed for people or dealing directly with the public.
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Opportunities for a Better Tomorrow, Brooklyn, NY December 2013
February 2014
Bedford Stuyvesant Restoration Jobs Plus – Customer Service/Intake Specialist
Answered and screened calls, providing information and scheduled appointments.
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Greeted Members entering the facility and directed them as appropriate.
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Set up and managed paperwork and maintaining documents.
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Performed other general office duties.
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Assisted in the development of program promotional items for special events.
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Managed the giveaways for special events and meetings.
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Kittrell Job Corps Center, Kittrell, NC
August 2011 June 2013
Medical Office Support Trainee
Answered telephones and direct calls to appropriate staff.
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Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
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Operated office equipment, such as voice mail messaging systems, spreadsheets, and other
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software applications to prepare reports, invoices, financial statements, letters, case histories, and
medical records.
Maintained medical records, technical library, and correspondence files.
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