Customer Service Administrative Assistant

Fernando Beltran

San Jose, CA. Tel: ***/***-**** Email: *************@*****.***

SUMMARY OF QUALIFICATIONS

. Extensive experience as an administrative assistant, in billing,

accounting, human resources and bookkeeping

. Completed Medical Administrative Assistant training and externship at

US Healthworks

. Excellent customer service and communication skills

. Trained, managed and supervised 5-10 staff members

. Skilled in Medical Manager and AS400 Software systems

. Experience in ICD-9/CPT coding, Hospital Systems EPIC, RIS, PACS, SMS,

IDX, and Cerner

. Knowledge of Medical Terminology, Health Care Principals, Insurance

Billing, Patient Admitting and Professional Billing

. Skilled in data entry, filing, processing documents, Microsoft Office

. Experienced with billing, job costing, A/P-A/R, PO's, cost analysis,

month-end close & bookkeeping

. Strong computer skills: Windows, MS Office, Access, File Maker Pro,

Quickbooks Pro, Outlook, Lacerte, Mums, Labor Force, Site Seer,

Blueprints, Kronos, Ceridian/PeopleSoft, Payroll and SAP Compliant

. Punctual, reliable and team player

. Bilingual-English/Spanish

PROFESSIONAL EXPERIENCE

08/12-Present HOME DEPOT San Jose, CA

Appliance Salesman

Created purchase orders for all items sold

on the showroom. Customer service to all departments

within the store selling all products available. Certified driver for

the order picker when needed.

07/12-07/13 SILVER SPURS LANDSCAPE and HAULING

San Jose, CA

Office Assistant

Receptionist and Customer service specialist to the public. Quote

bids, collections, filing, sorting, dispatching, and

warehousing inventory and payroll using QuickBooks

05/2000-01/2012 FUNDING TREE INC. San Jose, CA

Loan Officer

Performed mortgage loans from application to funding, as well

as closing paperwork and software applications,

met

with clients, counseled clients in credit. Retrieved and

assigned all incoming on line mortgage web applications

to the department, reviewed real estate appraisals, performed

duties in collections

02/2010-06/2010 UNITED VAN LINES

San Jose, CA

Billing Clerk

Invoiced work being done on a daily and monthly basis. Posted all

revenues and released all invoices going to customers for

payment. Hourly and monthly billing adjustments for payroll,

warehouse labor and on site contractors. Manipulated AS400

software to calculate accurate billing invoices to export for

payment to corporate headquarters in the east coast

06/1998-11/2003 COMMUNITY CHILDCARE COUNCIL of SANTA

CLARA San Jose, CA

Staff Accountant

Responsible for performing cost analysis & cost projections, making

adjustments & G/L entries & month-end closing. Processed A/P,

A/R, on daily basis. Position required heavy use of computers,

MS Office & governmental fund accounting software w/payroll

duties

EDUCATION

B.A. Degree /Work In Progress San Jose State University

San Jose, CA

General Education

CERTIFICATES

Center for Employment Training

San Jose, CA

Medical Administrative Assistant Certificate, CPR Certificate and First Aid

Certificate

Sawyer Business College

San Jose, CA

Computerized Accounting Diploma

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