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Sales and Marketing, Customer Service

Location:
Saratoga, CA
Posted:
May 29, 2015

Contact this candidate

Resume:

Hareesh V. Sivashanker

Email: *******************@*****.***

Phone: 408-***-****

Current Address:

**** ******** ***

Cupertino, CA 95014

Objective:

A full time employment opportunity in the finance/banking sector with a sub-focus on statistical data

analysis and interpretation

Qualifications/Skills:

-Strong command of both written and oral English

-Strong teamwork and leadership skills (Worked under a tight schedule at the California National Primate

Research center)

-Can work in a fast-paced environment independently (Rite Aid Pharmacy)

-Can learn and implement new training immediately into my work (Dell UKI technical voice process)

-Adept at using the Microsoft Office Suite (Word, PowerPoint, and Excel)

-Have experience with several mainstream economic data analysis programs including STATA and

MATLAB

-Have international corporate experience and am willing to work in various shifts (worked 4:30 pm to

1:30 am shift for Sitel in Chennai, India)

Education:

B.S Biochemistry (June 2014), University of California-Davis

College of Biological Sciences

Major: Biochemistry and Molecular Biology

Minor: Economics

Cumulative Grade Point Average (Out of 4.0): 3.48

Relevant Coursework (at UC Davis unless otherwise mentioned)

MAT 21A, B, C, D (Calculus)

MAT 22A (22B equivalent taken at De Anza Community College at Cupertino, CA) (Vector Analysis and

Diff Equations)

STA 130A Mathematical Statistics and Probability

ECN 100 and 101 (Microeconomic and Macroeconomic Theory respectively)

ECN 102 Analysis of Economic Data

ECN 103 Economics of Uncertainty

ECN 122 Game Theory (Economic Rationalization)

ECN 131 Public Finance

ECN 134 Financial Economics

ECN 160A International Microeconomics

Work Experience:

I. Advanced Business Acquisitions (May 2015 – Present)

2635 N First St, #131, San Jose, CA 95134

Role: Direct Marketing on the T-Mobile B2B Campaign – sales presentations on T-Mobile for small to

medium businesses in the San Jose Area, credit checks for interested business owners, and overall goal

was to switch their corporate/individual cell phone provider to T-Mobile.

II. Sitel (Oct 2014-April 2015)

1st Floor, Block C, Hardy Tower

Ramanujan IT SEZ, Rajiv Gandhi Salai (OMR)

Taramani, Chennai, Tamil Nadu 600113

INDIA

Role: Customer Service Professional – Hardware technical consultant for Dell UK and Ireland. Scheduled

dispatches for replacement motherboards, hard drives, memory modules, and provided customers with

troubleshooting solutions including power drain, memory module reseating, OS reinstallation, saving an

OS image onto a flash drive.

III. CNPRC (California National Primate Research Center)

Pedrick Road and Hutchison Drive, Davis, CA 95616

Lab Intern/Program Assistant position (January 2013-December 2013)

Role(s):

Lab intern-Work in the lab preparing cell counts, preparing slides, necropsy packaging and other

miscellaneous lab assistance

Program Assistant- Help the program manager prepare for the Gene Therapy Symposium in

November 2013 (includes preparing mailing lists, flight plans for scheduled speakers, bus

Reservations, meal reservations, setting up AV equipment, brochure mailings, and other administrative

and excel data entry and budgeting tasks)

IV. Rite-Aid Pharmacy

295 W Main Steet, Woodland, CA 95695

Intern (April to June 2012)

Role: Organizing prescriptions by customer name, assisting with pharmacy drive-thru, placing

incoming shipments of pills on the shelves, helping with closing of store and scanning receipts and any

other miscellaneous requirements for store upkeep

Other Activities/Honors:

I. VITA-Volunteers in Tax Assistance (January to April 2013) - Helped low income households file

US Federal & California State taxes.

II. Intramural Sports: Ultimate Frisbee (Fall Quarter 2010) and Indoor Football (Fall Quarter 2011),

UC Davis

III. UCD College of Biological Sciences - Dean’s Honor List: Fall 2010, Winter 2011, Fall, Winter,

and Spring 2012

IV. Tae Kwon Do Black Belt, Martial Arts Academy, Cupertino, CA (received in 2010)



Contact this candidate