Jessica Justice
*** **** ****** ** ************, TN 37846
865-***-**** • *******.***.*******@*****.***
Objective
Seeking a Social Work position where I can utilize my experience in patient care, case management, and
help those in need or at risk, dealing with mental health issues.
Key Qualifications
! Bachelors degree in Psychology.
! Two years of experience working with young and adolescent children, as well as adults with mental
health illnesses.
! A team player who works well with others.
! Excellent communication and personal computing skills.
Work Experience
Case Manager October 2013-May 2015
Helen Ross McNabb Center, Lenoir City, tn
! Performed as a Case Manager and provided care to children and their families, as well as adults.
! Managed case load of 35 clients.
! Helped educate patients and family members on mental illnesses.
! Helped patients with needed community resources and referred when applicable.
! Facilitated patients to doctor appointments to ensure mental and physical health.
! Worked with patients and judicial system to ensure patient compliance with treatment.
! Worked with local schools including principles, guidance counselors, and teachers to ensure young
and adolescent success academically.
! Completed patient treatment plans every 4-6 months to ensure active goals and person centered
treatment.
! Complete documentation for patient medical records.
! Provided crisis services to patients as needed.
Behavioral Health Technician May 2013-October 2013
Village Behavioral Health, Louisville, TN
! Responsible for maintaining a safe, structured, and therapeutic environment for patients.
! Implement treatment plans.
! Update patient medical records by completing daily progress notes.
! Respond to patient crises by implementing Therapeutic Crisis Interventions.
Sales Associate March 2009-May 2013
Belk, Knoxville, TN
! Assist all customer needs by implementing active listening and strong communication skills.
! Responsible for multi-line phone operation.
! Conduct inventory; maintain displays of all merchandise.
! Maintained monthly credit goal of six new accounts and minimum of one hundred dollars per hour
in sales.
! Train new employees.
! Update and maintain clientele book.
Education
Bachelor of Arts in Psychology May 2013
University of Tennessee
High School Diploma May 2007
Fulton High School
References
Available upon request.