Customer Service Medical
Resume:
Calitha Scruggs
**** ******** ***** *******, ** 30906
**************@*****.***
Objective : To secure a challenging and responsible position that will allow me to utilize
my experience.
Education :
Kerr Business College Augusta GA
Diploma- Medical Office Specialist
Graduated January 2002: Deans List 3.0 GPA
Butler High School Augusta GA
High School Diploma
Graduated May 1997
Skills:
Good communication skills
Telephone skills
Customer Service skills
Team player
Computer skills
Data entry skills
Typing skills 50+ wpm
Word
Excel
Scanning
Work Experience :
07/2014-03/2015 Urban Outfitters, Trenton SC
Material Handler
Handle clothing and fullfill orders, wrapping, folding and hanging clothing, Operate power
jacks and put items on pallets. putting them on the delivery trucks.
02/2009-10/2013 Uromatrix Medical, Martinez GA
Administrative Assistant
Obtain Medical records and scan them into the database, file medical records, answer
incoming calls and assist customers, reconcile payments daily, insurance verification for
benefits and elegibility, initiated precertification, authorization, and predetermination
process when needed, A/R follow up, data entry, and some collections.
08/2008-02/2009 Uromatrix Medical, Martinez GA
Data Entry Clerk
Input patients warranty information into the database, file records, and answer incoming
calls and assist customers in a timely manner.
05/2005-05/2007 Sitel, Augusta GA
Customer Service Representative
Answer incoming calls and assist customers with finding the appropriate Medicare D plan
and help customers find in network BCBS providers.
Contact this candidate