Customer Service Front Desk

Objective:

To pursue a Career within an organization that strives in Excellence to deliver and to Exceed Expectations .

Education:

Park West H.S New York, NY

Graduated in 1999

Skills :

I Speak (3) Languages, English Spanish and Portuguese .

I strive in Exceptional Customer Service.

Experience :

Hotel Nash - Miami Beach, FL

Front Desk -Supervisor

11/20/03 - 08/16/2012

Ensured all Procedures at Front Desk with Desk Agents, Housekeeping and all areas involving Hotel Operations.

Oceanaire Seafood House, Miami FL

Captain Server

09/18/2012 - 10/12/14

Greeted Guests and Guided their Fine Dining Experience.

Grand Beach Hotel West - Surfside, FL

Front Desk Clerk

11/25/2014 - 05/01/2014

In Charge of all Front Desk Trainings for all new Hires and Scheduling and also Resolving Guests Issues at Hotel .

References Available upon Request.

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