Medical Billing/Accounts Receivable Specialist

Shalini Williams

mobile: 785-***-**** Email: ****************@*****.***

Functional summary

< 8+ Years of experience, in Accounting, credit Management &

Collections with global exposure in USA, Singapore, India &

Ireland.

< Revenue accountant (Team Lead) with Coca-Cola Singapore Ltd. For

2.5 Years

< Sr.Credit & Collection Executive with Yahoo Inc for 4 yrs.

< Loan Processor /Credit Analyst with WMC Mortgage for 1.5 yrs

. Account Reconciliation, Cash Collection, Deductions, revenue

Recognition, Credit risk Analysis, Order approval and release.

Accounts Payable function

. Monitor DSO, KPI's AR movement & contract management credit holds

to ensure timely payment of customer invoices.

. Manage Billing Function (Statement of Accounts and Monthly

invoices)

. Excellent knowledge and working experience on systems like SAP &

Oracle Financials,.

Awards & Achievements:

< Business transitioning (Yahoo): Transitioned the Credit management

Process to India from Yahoo, Ireland and Yahoo (Sunnyvale, CA)

trained the team back in India.

< Handled Microsoft migration and processed highest number of credit

requests & received appreciation awards from Director of Credit &

Collections Yahoo US.

< SME for Credit Management and client increased the credit authority

to 100,000 USD within 1 Month of production.

< Gold Award for meeting the targets in most of the months and have

been successful in keeping the 90+ numbers low.

< Coca -Cola Singapore as Revenue Accountant Team lead for 2.5

years

Job Profile:

> Supervise, Train, Establish goals, objectives and timelines for

the credit team.

> Liaise internally and externally with key stakeholders to

identify, implement, improve or recommend process improvements

> Comprehensive customer credit risk management including customer

profile validation, financial information analysis and

collections

> Assist in month end closing and revenue recognition

> Handling cash Collections and Has shown the recovery of aged

debts from key account customers by 26% within 6 months.

> Ensure timely review, posting, and subsequent delivery of

Statement of accounts. (SYSTEM EXPERT in statement of accounts)

Act as a key liaison for our clients addressing any invoice

issues as identified.

> Approve and review the ORDER releasing process on a daily basis.

To minimize the order getting blocked and if required credit

hold the account.

> Prepare month-end journal entries and account reconciliations

for Accounts Receivable

> Reach cash collection goals and activity KPIs while retaining

valued customers, communicate with customers in a professional

and tactful manner for the purposes of solving all past due

payment problems with expedience

> Make recommendations and take exceptions on credit issues.

> Monitor accounts on an on-going basis to ensure that balances

stay within the approved limits.

> Assist Invoicing & Sales teams in resolving any specific issues

that may be contributing to lack of payment such as contract

disputes, incorrect customer information, pricing differences,

etc.

> Monitor DSO, AR movement, aging and overdue of each team and

credit holds to ensure timely payment of customer invoices

> Analyze credit data and financial statements to determine the

degree of risk involved in extending credit limit.

> Recommend and Monitor changes to credit policies and update

procedures.

> Manage rebate management module in SAP

< Worked for 4+ years as a Credit and Collections Analyst for Yahoo

Inc.

> Travelled to Ireland as a Team Lead for transitioning of Credit

management Process to India

> Travelled to USA for transitioning of Collections Process &

trained team back in India.

Job Profile:

> Handled Credit Management for Yahoo portfolios (Display, Hot

jobs, Search, International).

> Continually analyze the credit worthiness of our customers.

Obtain necessary documents and perform appropriate level of

analyses.

> Responsibility for the credit/risk assessment of EMEA region &

USA customers.

> Meet daily, weekly and monthly goals within 60 days to allow for

a performing portfolio and the credit advancement of our

customers

> Approve credit reviews and credit ratings for existing accounts

&new accounts..

> Monitor banking instruments such as Letters of Credit/ Parent

Company Guarantee and release of security.

> Analyze financial statements to determine the degree of risk

involved in extending credit or assigning limits.

> Monitor credit exposure and raise red flags when necessary

> Make recommendations on credit issues to management.

> Determining the most relevant /adequate method of payment.

> Notifying the sales department of credit application decisions.

> Perform data research, reporting, and escalate non-payment

issues as appropriate

> Interacting with Senior Sales Management, Logistics Management

and Finance Management to ensure effective order to cash process

> Maintain internal databases with credit risk & credit limit

information.

> Key interface with outside auditors on all revenue and related

matters

> Conduct PKT (Process knowledge test) for the entire team.

Prepare reports to summarize team performance.

> Responsible to train the existing team and new joiners about the

process and updates.

> Recommend and Monitor changes to credit policies and update

procedures.

> Seek long term resolution with customers, educate & re-educate

our customers on the importance of rebuilding their credit

< Worked for 1+ year with WMC Mortgage as Mortgage Loan Processor/

Underwriter.

> Responsible for evaluation, review and approval/denial of loan

applications based on investor guidelines

> Auditing Loan files to be completed before the loan is funded.

> Conducted Quality check on the loan file processed by the team

before returning file to the funding department.

> Assists with fraud detection and prevention

> Compile, analyze, and document loan data and credit risk,

borrower and property information

> Evaluates credit decisions for accuracy based upon established

risk parameters and in accordance with policy, program, and

product guideline

> Determines stipulations of loans and communicates directly with

required parties to resolve stipulations

> Updating the team regarding upcoming issues & new policy &

procedures.

> Was a member of pilot batch, involved in business transition

> SME in initial phase of the process.

Summary of qualifications

< Master of Business Administration (MBA) in Finance & Human Resource,

from Institute of Management & Technology (IMT), Ghaziabad, India.

< Certified Mortgage Credit Analyst from WMC Mortgage (GE Money bank,)

USA California in July 2006.

< Certified Mortgage Underwriter from Mortgage Banker association USA.

< Applications hands on experience: SAP and Oracle.

Contact this candidate