Customer Service Sales
Resume:
david Medina
**** ********* **. ******, ** ****9
562-***-**** ********@*****.***
objective
Seeking a position where there is room for growth and which will require me to utilize my skills, abilities and experience to become part of a team for the improvement of operations and the overall well-being of the company.
Experience
Conquest Technical Staffing May 2015 - Present
Staffing Recruiter
§ Review applicants to evaluate if they meet the position requirements
§ Conduct prescreening interviews
§ Determine applicant qualifications by interviewing applicants; analyzing responses; comparing qualifications to job requirements
§ Perform reference and background checks for potential employees
§ Assist in writing and forwarding rejection letters
§ Study organization plans and objectives; meet with managers to discuss needs
§ Determine applicant requirements by reviewing job description and job qualifications
§ Attract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites
§ Evaluate applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications
§ Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions
Nakamoto Chou LLP October 2014 – May 2015
Mail Room Clerk/Front Desk Administrator
§ Handle multiple large scale copy projects
§ Handle daily operations for outbound mail process
§ Scan, email and distribution of time sensitive legal documents
§ Save and organize documents according to file type and applicant account
§ Ensure punctual delivery of outbound mail to the Post Office
§ Cover front-desk when needed
§ Answer multiple phone lines and direct to correct exention
§ Record customers information
Platinum Parking Management March 2014 - Present
Valet Parking Attendant
§ Greet arriving and departing guests
§ Opens passenger door(s) and offer assistance
§ Provide claim ticket and instruct guests on how to reclaim vehicle
§ Park guest vehicles in specified areas in a safe and efficient manner
§ Retrieve customer vehicles from specified areas in a safe and efficient manner
§ Provide travel directions and information on property events and promotions
§ Collaborates with other Valet Attendants to ensure all guests are welcomed and greeted in a prompt and personalized manner
United Recovery Group November 2013 – December 2014
Team Lead/Collections Agent
§ Inbound and outbound calling
§ Inform clients of overdue accounts and amount currently owed
§ Collect payments and negotiate payment plans
§ Utilizize computer systems to handle skip tracing
§ Ensure all customer information is correct, including phone numbers and addresses
§ Organize list according to severity of delinquency
§ Obtaining card information and process payments
§ De-escalating high stress conversations
§ Maintain professional relationships with various businesses
True Vision March 2013 – January 2014
Sales Representative
§ Communicate and develop rapport with customers. Evaluate customer's existing and potential product needs and make recommendations
§ Display competitive knowledge of features, benefits, product differences and pricing
§ Increase customers understanding of products and pricing models as well as competitive advantage over other service providers
§ Meet and exceed sales goals as established
§ Independently establish and organize daily sales activities
§ Implement effective sales closing techniques to ensure product installation goal is achieved
§ Possess impeccable communication, organizational, and people skills, as well as strong customer service skills
§ Illustrates strong technical capability such as computer knowledge and databases
Captek Softgel International Inc. May 2012 – September 2013
Machine Operator
§ Thorough understanding of capsule production process
Complete FDA batch records accurately for running products
Set up for production
Adequate knowledge of basic tool use
Disassembling for cleaning
Work with various sanitizing products
Obtained knowledge to avoid cross contamination
Assured fill material was correct viscosity and temperature
Worked with different types of gelatin used for making capsules
Sufficient knowledge in FDA Cleanliness standards
Worked with multiple raw materials
Differentiated groups of same raw materials by lot number and product number
Used several different types of scales to weigh materials to exact measurements
Compounding raw materials and oils into variety of health supplements
Conoco Phillips October 2011 – May 2012
Cashier
§ Maintain cash register
Opening and closing money drawer accurately
Cash deposits into safe
Manage great customer service for each customer
Maintaining a clean organized environment
Shipment Receiving: Store products and fuel
Stocking shelves
§ Inventory control
Simply Salad March 2011 – September 2011
Server
Food preparation and quality control
Daily Prepping of all vegetables and meats
Seasoning meats and various items for the grill
Grilling Vegetables and meats
Adequate knife handling skills
Cutting, coring and peeling various vegetables
Memorization of complex menus
Hand tossed and chopped salads
Worked with patented double blade, double handled knives
Large catering orders for various events
High volume calls; take orders over the phone
Shipment Receiving
Rotating Stock
Sales Representative
§ Communicate and develop rapport with customers. Evaluate customer's existing and potential product needs and make recommendations
§ Display competitive knowledge of features, benefits, product differences and pricing
§ Increase customers understanding of products and pricing models as well as competitive advantage over other service providers
§ Meet and exceed sales goals as established
§ Independently establish and organize daily sales activities
§ Implement effective sales closing techniques to ensure product installation goal is achieved
§ Possess impeccable communication, organizational, and people skills, as well as strong customer service skills
§ Illustrates strong technical capability such as computer knowledge and databases
Captek Softgel International Inc. May 2012 – September 2013
Machine Operator
§ Thorough understanding of capsule production process
Complete FDA batch records accurately for running products
Set up for production
Adequate knowledge of basic tool use
Disassembling for cleaning
Work with various sanitizing products
Obtained knowledge to avoid cross contamination
Assured fill material was correct viscosity and temperature
Worked with different types of gelatin used for making capsules
Sufficient knowledge in FDA Cleanliness standards
Worked with multiple raw materials
Differentiated groups of same raw materials by lot number and product number
Used several different types of scales to weigh materials to exact measurements
Compounding raw materials and oils into variety of health supplements
Conoco Phillips October 2011 – May 2012
Cashier
§ Maintain cash register
Opening and closing money drawer accurately
Cash deposits into safe
Manage great customer service for each customer
Maintaining a clean organized environment
Shipment Receiving: Store products and fuel
Stocking shelves
§ Inventory control
Simply Salad March 2011 – September 2011
Server
Food preparation and quality control
Daily Prepping of all vegetables and meats
Seasoning meats and various items for the grill
Grilling Vegetables and meats
Adequate knife handling skills
Cutting, coring and peeling various vegetables
Memorization of complex menus
Hand tossed and chopped salads
Worked with patented double blade, double handled knives
Large catering orders for various events
High volume calls; take orders over the phone
Shipment Receiving
Rotating Stock
Maintaining a clean organized environment
Shipment Receiving: Store products and fuel
Stocking shelves
§ Inventory control
Simply Salad March 2011 – September 2011
Server
Food preparation and quality control
Daily Prepping of all vegetables and meats
Seasoning meats and various items for the grill
Grilling Vegetables and meats
Adequate knife handling skills
Cutting, coring and peeling various vegetables
Memorization of complex menus
Hand tossed and chopped salads
Worked with patented double blade, double handled knives
Large catering orders for various events
High volume calls; take orders over the phone
Shipment Receiving
Rotating Stock
Forever 21 February 2010 – March 2011
Sales Associate
§ Cashier
§ Opening and closing money drawer accurately
§ Customer Service
§ Item lookups by product number
§ Finding correct sizing
§ Obtaining Items from back stock for customers
§ Sales Floor Associate
§ Experienced with changing floor sets
§ Establish customer relationships
§ Product promotion
§ Sales and Event Promotion
§ Pushing Sales by building outfits
§ Stockroom Duties
§ Shipment receiving
§ Tagging and censoring items
In-N-Out December 2007 – May 2009
Level 3 Associate
Manage cash register
Opening and closing Money drawer accurately
Ensuring the best customer service
Establishing customer relationships
Extensive Order Taking with extreme attention to detail
Drive through handout window with a focus on organization and speed.
Dining/Back room cleaning and stocking
Maintaining drink station as well as napkin/ketchup dispenser
Rotating and maintaining fresh meat and produce stock
Placed all waste in a trash compactor
Peeling potatoes/Manage potato fryer
Slicing onions and tomatoes
In-N-Out December 2007 – May 2009
Level 3 Associate
Manage cash register
Opening and closing Money drawer accurately
Ensuring the best customer service
Establishing customer relationships
Extensive Order Taking with extreme attention to detail
Drive through handout window with a focus on organization and speed.
Dining/Back room cleaning and stocking
Maintaining drink station as well as napkin/ketchup dispenser
Rotating and maintaining fresh meat and produce stock
Placed all waste in a trash compactor
Peeling potatoes/Manage potato fryer
Slicing onions and tomatoes
Education
East Los Angeles College 2010-2012
Frontier High School Class of 2008
Contact this candidate