Administrative Assistant

E katerina Babich

• 713-***-**** • *************@*****.***

PROF I LE

Motivated, personable business professional, diplomatic and tactful w ith professionals

a nd non-professionals at all levels. M ulti lingual - fluent in Russian, English and

R omanian. Flexible and versatile – able to maintain a sense of humor under pressure.

P oised and competent w ith demonstrated ability to easily t ranscend cultural

d ifferences. Th r ive in deadline-driven envi ronments.

CORE COMPE TE NC I ES

• • •

Strategic Planning & Business Dev.& Growth Team Building & Leadership

G rowth

• • •

Quality Control Mgmt. Excel/MS Office Contract Negotiation

• • •

Vendor/Supplier Sourcing & Multi Linguist Inventory & Materials

•

Selection Results Orientation M anagement

• Thoroughness

• • •

Teamwork Interpersonal Awareness Work Standards

PROFESSIONAL EXPER I ENCE

12/2014 – 05/2015 Netpique LLC/Reliant an NRG Company Houston, TX

Commercia l Sales Representative

Developed and maintained business relationships with prospective customers in the assigned

territory to generate new business

Aggressively seek to exceed Netpique LLC/Reliant sales goal by cultivating relationships with

customers, capturing 60% goal requirements and an additional 147% above goal plans

B2B cold-calling/prospecting

Conducted formal and informal presentations

Developed clear and effective writ ten proposals/quotations

Implemented a client feedback system that takes input from clients to determine specific needs

of individual clients

Informed management/team with oral and writ ten reports on market analysis and needs which

p revented loss of three major accounts by providing excellence in account management services

Kept abreast of product applications, technical services, market conditions, competitive

activities, advertising and promotional trends through the reading of pertinent literature and

consulting with marketing and technical service

05/2012 – 08/2014 SC Net-Connect Wholesale SRL Bucharest, Romania

Senior Account Manager -Telecommunication

Performed business development and maintained business relationship with new and existing

clients/partners

Developed portfolio with new business partnership with foreign partners by selling and buying

w holesale services

Managed the interface to current t rade partners and increase the exchanges with them

Increased company’s profitability by 18 to 20% through my ability to negotiate the best price

and by increasing the margin

Identified potential customers, negotiated prices, volumes, financial terms, legal agreements,

date of delivery

Provided customer service

Managed the i mplementation step by step of all new agreements

Did contract negotiation with vendors

Managed the company’s financial exposure to the customers

Ran and reviewed financial reports

Performed market research and analysis in the area

Maintained a professional and positive image of the company at all times by attending

i nternational conferences

02/2009 – 04/2012 SC Net-Connect Internet SRL - Bucharest, Romania

Telecommunication

Administrative Assistant

Provided high quality administrative support

Proactively managed diary, scheduling/coordinating internal and external meetings, conference

calls and video conferences across multiple t ime zones; liaising with assistants from multiple

teams across the firm and ensuring forward planning for meetings, events and deliverables

Interacted with clients face-to-face on behalf of team

Managed data room t raffic, including the greeting of clients and escorting client down to data

rooms, managing supplies in data rooms, prepping data rooms and data room reception for

meeting attendees

Answered phone calls, field messages, and dealt with general inquiries

Customer Service

Maintained t ravel budget and plan, schedule travel itineraries and prepare expense reports

Handled and maintained confidential files, including contact database in accordance with firm

policy

Completed ad-hoc projects as necessary

Managed the company’s financial exposure to the customers

Ran and reviewed financial reports

Maintained a professional and positive image of the company at all times

08/2006-09/2008 Beauty Salon “Liniya K rasoty” E kate rinburg,

R ussia

Administrative M anager

Managed the salon where I build a solid client base from which I was able to take the

business from the opening to over $300K business in just 1 year

Hi ring/termination, supervising, scheduling, t raining, evaluating and motivating professional

and support staff

Managed cash intake

Price formation (pricing)

Opening and Closing financial procedures

Stock-taking

Handle incoming calls and walk-in’s for bookings

General, great customer service

Maintain a professional and positive image for the business

06/2005-06/2006 B irling Gap Hotel, Ltd – Hotel E astbou rne,

E ngland

General Assistant

Front Desk

Provided high quality administrative support

Waiting and bartending

Managed cash intake

Opened and Closed financial procedures

Handled incoming calls and walk-in’s for bookings

General customer service

Maintained a professional and positive image for the business

E D UCAT IO N

U RAL STATE TEC H N ICAL U N I V E RS I TY – E katerinburg, Russia

Major in Corporate M anagement, Bachelor Degree, May 2005

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