Customer Service Air Conditioning

Location:

Posted:

May 29, 2015

KENNETH GRAHAM

OBJECTIVE

To obtain an entry level position in the HVAC field with an organization that values quality work and

support professional growth.

EDUCATION

Vatterott College, Berkeley, MO

Diploma: Heating, Air Conditioning & Refrigeration Mechanics Anticipated Graduation: 2/2011

Associate Degree: Combination Welding Technology

Diploma: Combination Welding

COURSEWORK

• Introductory Craft Skills & Safety • Basic Electricity for HVAC/R

• Basic Refrigeration for HVAC/R • Residential Air Conditioning

• Residential Heating • Commercial Air Conditioning (HVAC/R)

• Commercial Refrigeration • Sheet Metal

TRANSFERABLE COMPETENCIES

• Quality Customer Service • Effective Communication Skills

• Creative Problem Solving • Fast Learner

• Leadership Skills • Professional Attitude

EMPLOYMENT

Titan Tube, St. Louis, MO 5/2009 – 8/2009

Welder

• Performed welding, cutting and grinding of various materials

Pizza Hut, St. Louis, MO 2/2008 – 7/2008

Delivery Driver

• Prepared pizzas to order

• Received customer orders and processed payment transactions

• Delivered pizza orders in a timely manner

US Postal Service, St. Louis, MO 11/2006 – 9/2007

Loader/Unloader

• Loaded and unloaded mail from trucks

• Sorted and delivered mail

Lambert Airport, St. Louis, MO 6/2002 – 9/2004

Wheel Chair Agent

• Assisted customers in wheel chairs get to their appropriate gate