Sales Customer Service

Christopher G. Richards

***** ******* **. 281-***-****

Houston, TX 77035 ***********@*******.***

WORK EXPERIENCE

DISCOUNT FIRE AND PROTECTION August 2013-present

Responsible for build/completion of high rise and commercial properties.

• New construction fire alarm systems, fire lite, silent night, Legrand, and system sensor

• Reported to GC’s/owners of properties to keep them informed on progress and any concerns

• Reported to the local Fire Marshal for prompt and successful inspections

• Position based all over the state of Texas for all aspects of fire alarm installation/maintenance

from start to finish.

ACORN STAIRLIFTS February 2012-August 2013

Responsible for territory in San Antonio, Austin and surrounding Texas Hill Country

• Customer service, in-home consultations, outside sales, installations, service of stairlifts

• Generated sales through local businesses, doctors, and referral from customers

• Personal monthly warehouse inventory, including company vehicle inventory

• Shipping and receiving, RMA’s and general vehicle and warehouse maintenance

• Financial responsibilities: all funds in maintaining business, invoices, deposits, transfers with

home office in Florida

• Position based on sole person at site, responsible for all aspects of managing, growing, and

operating the many facets of service of operation

ELLIOT ELECTRIC SUPPLY May 2008 – October 2011

Counter Sales/Inside Sales Manager

• Built strong and lasting relationships with contractors, builders, suppliers, etc. across nation

• Developed plans for complex situations for numerous clients

• Structured takeoffs for projects and individual jobs

• Managed inside sales force daily activities, meetings and sales representative reviews

• Organized in store sales products, varying displays and customer appreciation days with

vendors

• Implemented new training programs for sales force long term development

• Fostered healthy sales culture for subordinates in store

LAZO Electric and A/C March 2005 – May 2008

Electrician

• Completed fabrication of 3 phase 480 Volt commercial/industrial electrical systems

• Programmed/troubleshot PLC systems, 3 phase motors and explosion proof fixtures

• Installed triplex and quadraplex drops, terminations from pod-mount transformer to facilities

• Worked extensive contracts with companies including Union Pacific Railroad and General

Electric

• Successful experience in articulating man-lifts, scissor lifts, front-end loaders, trenching

machines, hydraulic/electric benders, welding, torch-cutting and torch soldering

• Comprehensive HVAC experience: complete maintenance/installation of all HVAC systems

Tex. Electric February 2003 – January 2005

Electrician

• Refined organizational skills of tools and materials, gained knowledge of trade terms, materials,

and devices

• Obtained skills and abilities essential in electrical construction of commercial build-out,

underground to the finished product punch list

• Developed ability to read, comprehend, and implement blueprint schematics of commercial

restaurants and building

Project Manager

• Directed other apprentice and journeymen licensed electricians on projects in Texas for

various commercial builders

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