FELICIA CHANEY
**** ********* **. #*** *******, TEXAS 77042
TELEPHONE: 832-***-**** EMAIL: ******.*******@*****.***
SUMMARY
Administrative Assistant/Human Resources Coordinator with experience in the corporate office
environment. Supports management's goal to establish and maintain effective relationships with employees, and
improve the performance and efficiency of the organization. Act as a company liaison, working directly with
employees on benefits, HR and payroll issues. Respond to inquiries from corporate and field employees
regarding policies, procedures, and programs. Address facilitates inquiries with the Payroll department as
applicable. Act as back up to other HR tasks, department projects as applicable. Skills include:
Employment Verifications Payroll Information Experience and
Instructor and ADP
FMLA & LOA Unemployment Claims
4/5,ADP Payforce,
New Hire Orientation Worker's Compensation
Lawson &PeopleSoft
SAP
MSWord, Excel, Access,
Data Entry Expertise
Outlook
Taleo
Reltio
EXPERIENCE
PROJECT:
Contract Assignment: 10/2014 -2/2015
Insight Global
Sysco Corp-Data Entry
Duties: Update market segment information in Reltio data base. Data entry while meeting 100%
accuracy, deadlines and high quotas.
Temp to Perm 1/2013-7/2013/ 7/2013-3/2014
JMG Realty-Admin Assistant/ Accounting
Duties: Answering high volume phones, billing for apartment properties, creating and handling
correspondences, solving apartment resident issues, data entry, ordering supplies and other office daily duties.
Assisting property manager.
PROJECTS:
Contract Assignment:
Ajilon/Account Principles
Atwood Oceanics- HR Coordinator 11/2011-12/2012
Duties: Newhire Data entry, Terminations, All HR Data entry, HR Office Duties, Creating and Filing HR
Personnel files, Entering Payroll Information, 401K and Benefit entries, Updating Newhires Tax
information
Contract Assignment:
Ajilon/Account Principles
Waste Management-HR Coordinator 6/2011-10/2011
Duties: Handling high volume HR phone calls, HR Data entry, ADP, Terminations, New Hires, Office
Duties, Unemployment Correspondence, New Employee Orientation, Employee Onboarding
CORNELL COMPANIES, INC., Houston, TX 4/2005 to11/ 2010
Human Resources Specialist
F. CHANEY
PAGE 2/2
Facilitates new employee orientation on a monthly basis. Processes personnel actions for new hires
including tracking of drug screens and background checks.
Partners with corporate payroll office in accomplishing timely and accurate processing of ADP payroll
information and retro-active payments. Mastered ADP enterprise and LAWSON data entry databases.
Researches and responds to employee emails/calls regarding human resources policies/procedures
Gathers and inputs HR related data for various employment reports as necessary. Update and maintain
personnel information by processing Personnel Action Notices (PANs) for all active status changes.
Duties include paperwork regarding new hires, terminations, PAN forms, leave of absence, FMLA,
employment verifications, unemployment claims, and Worker's Compensation.
Update and maintain personnel information by processing Personnel Action Notices (PANs) for all
active status changes.
Assist with training HR Assistants and HR Specialist I
Filing, audits, and paperwork processing
Assisted HR Director of Corporate Office with everyday HR duties. Works on projects as necessary
and performs other related duties as requested.
MEDICAL CLINIC OF HOUSTON, Houston, TX 2004 - 2005
Customer Services Associate - Billing Call Center
Handle large volume incoming billing questions.
Problem resolution for clinic billing.
Electronic billing, medical billing and correspondence.
Entered patient data on Versys data software.
General Medical office duties.
ST. JOSEPH'S HOSPITAL, Houston, TX 1998 - 2003
Data Entry Clerk/CNA
1. Ordered supplies for medical unit.
2. Entered patient's information in to database.
3. Entered doctor's orders.
4. Filing patient's charts.
5. Phlebotomy, telemetry, and glucose monitoring.
EDUCATION
B. A. Program
Business Administration/Human Resources
UNIVERSITY OF PHOENIX
Estimated Graduation 2016
TEXAS SCHOOL OF BUSINESS Certification-General Business